Highlights
Job Title: GA DPH- IT EHR Enterprise Business Analyst 3 Location: Atlanta, GA 30334 Duration: 6 Months Job Type: Temporary Assignment Work Type: Hybrid Job Description: Short Description: Under broad supervision, analyzes customer business needsand participates in the planning, design and implementation of new or enhancedsystems. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learning, law, justice, health, education, Corrections, transportation, IT, Social Services and culture.
Numbers & Facts
| Location | Atlanta, GA |
| Industry | Computer/IT Services |
| Salary | $65 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learning, law, justice, health, education, Corrections, transportation, IT, Social Services and culture. It also supplies information on government services and current job openings.
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learning, law, justice, health, education, Corrections, transportation, IT, Social Services and culture. It also supplies information on government services and current job openings.
Job Title: GA DPH- IT EHR Enterprise Business Analyst 3
Location: Atlanta, GA 30334
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Hybrid
Job Description:
Short Description:
- Under broad supervision, analyzes customer business needsand participates in the planning, design and implementation of new or enhancedsystems. May act as a team or project leader.
Complete Description:
Responsibilities:
- Work closely with the development team to ensure seamless integration and support of HL7 standards.
- Manage and maintain EHR and practice management systems, ensuring they are functioning optimally and securely.
- Collaborate with stakeholders, including clinical staff, technical staff, program staff, administrators, and developers, to gather and document business requirements for the EHR system.
- Provide ongoing support for the EHR system, including managing updates, troubleshooting issues, and ensuring data accuracy and security compliant with HIPAA standards.
- Collaborate with developers and administrators to resolve technical issues and enhance platform performance.
- Perform regular system updates, patches, and backups to ensure data integrity and system reliability.
- Provide technical support to end-users, by interfacing with vendor Support Teams to address issues related to software promptly.
- Assist trainers with training programs for clinic staff to ensure efficient use of the EHR system.
- Analyze clinical workflows and processes to identify opportunities for optimization and improvement within the EHR system.
- Generate and analyze reports to support clinical and administrative decision-making.
- Provide advanced Windows troubleshooting and support for our software and cloud platform.
- Communicate effectively with internal and external customers to understand their issues and provide timely solutions.
- Compose clear and detailed JIRA tickets for developers and administrators.
- Ensure the security of IT systems and data, adhering to best practices and company policies.
- Utilize available tools like REST APIs, Postman, and Swagger for testing and documentation purposes.
- Stay updated on the latest industry trends and technologies to provide innovative solutions.
Required Experience:
- Minimum of 3-5 years of experience supporting EHR and Practice Management systems in a medical clinic or similar healthcare setting.
- Proven experience in system implementation, configuration, and support.
Required Education:
- Bachelor's degree in information technology, Computer Science, or a related field OR Minimum of 2 years of experience working with Hospital IT or equally complex systems
Knowledge, Skills and Abilities:
- Strong problem-solving skills and attention to detail.
- Proficiency in HL7 and IT security best practices is preferred.
- Customer-focused mindset with a commitment to providing high-quality support.
- Experience with cloud platforms (e.g., AWS, Azure) and supporting software applications.
- Excellent communication skills, both written and verbal.
- Ability to explain technical issues to non-technical stakeholders effectively.
- Experience with issue-tracking software.
- Strong interpersonal skills and the ability to work collaboratively in a team environment.
- Availability to work on-call or during off-hours as needed to support hospital IT operations.
- Adaptability and a proactive approach to problem-solving.
- Advanced knowledge of Windows operating systems.
- Experience with networking, including installation, configuration, and management of networks is preferred.
- Proficiency with ticketing systems like JIRA and Ivanti for issue tracking and ticket management.
- Understanding of IT security tools and protocols.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Similar Job Searches
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