Location: Onsite; local candidates only.
Educational Qualification: Two-year certificate or vocational/technical degree in Information Technology or a related field from an accredited institution, with at least two years of related experience. Equivalent IT work experience may be considered in place of the educational requirement.
Position Type: Contract
Must Have Skills:
- At least two years of experience in computer operations in a large data center.
- At least two years of experience in Network Operations Center (NOC) operations and production control.
- At least two years of experience with Control-M, automated job schedulers, and TPE/BPE Manager.
- At least two years of experience with distributed servers running AIX, Linux, and Windows.
- At least two years of experience with data center security, HVAC, and raised-floor environments.
- At least two years of experience with electrical power systems, including generators and Uninterruptible Power Supplies (UPS).
- At least two years of experience with fire detection and fire suppression systems.
- At least two years of experience with change, incident/problem, and asset management policies, procedures, and software.
- At least two years of experience with LAN/WAN, MPLS, TCP/IP, and SNA.
- At least two years of experience with Microsoft Office and Information Technology Infrastructure Library (ITIL) practices.
- At least two years of experience with hardware/software maintenance contracts.
- At least two years of experience with business continuity and disaster recovery.
Desired Skills:
- At least two years of experience working with state and/or federal government organizations.
Job Responsibilities:
- Operate computers and peripheral equipment supporting a mainframe environment or other large centralized IT system.
- Monitor BPE/TPE transactions and support production operations.
- Monitor data center environmental, security, electrical, and UPS systems.
- Check network systems to ensure statewide access and availability.
- Coordinate with vendors on hardware and software support and maintenance.
- Ensure printed output meets quality standards and is free of defects.
- Perform clerical and maintenance tasks supporting data center operations.
- Work onsite during the required weekend shift: Saturday and Sunday, 7:00 p.m. to 7:00 a.m., plus 16 additional weekday hours on first, second, or third shift.