FY27: Transactions Assistant: Position and Salary, Employee and Retiree Service Center, 8hrs/12mo, Ad closes 8/27/26

Job Description - FY27: Transactions Assistant: Position and Salary, Employee and Retiree Service Center, 8hrs/12mo, Ad closes 8/27/26 (26005RO)

Job Description

FY27: Transactions Assistant: Position and Salary, Employee and Retiree Service Center, 8hrs/12mo, Ad closes 8/27/26

Job Specific Information: Working knowledge of HR, payroll, insurance and retirement policies, regulations and procedures. Operational knowledge to resolve questions and problems from internal and external customers. Working knowledge of MCPS policies, federal and state laws, negotiated agreements, benefit coverage, etc. Ability to perform a wide range of standard office clerical tasks quickly, accurately and efficiently. Ability to utilize office technology effectively including proficient use of Microsoft Office applications. Excellent human relations skills, oral and written communication skills. Ability to handle high volume of employee inquiries, phone calls, walk-in traffic and correspondence requirements. Sensitivity to confidential private employee information. GRADE 16-17: The wage range for this position is between $27.33 and $42.13 per hour, based on years of service. For information about benefits, please follow the link below. https://drive.google.com/file/d/1nCKtJEqy4w4SLTzmvmVXgE8hPfOBolkb/view

MCPS Official Job Description

SUMMARY DESCRIPTION:

Under general supervision, performs clerical work processing human resource, payroll, insurance and retirement transactions for the purpose of updating and correcting employee records, answering and responding to phone inquiries as well as walk-in traffic. Work of this class involves the ability to apply detailed understanding of MCPS policies, regulations and procedures, understanding of negotiated contracts, and understanding of the different transactions that affect an employees record. An employee in this class must have the ability to provide excellent customer service to internal and external customers, and accurately calculate and enter data.

CERTIFICATE LICENSE:

None.

KNOWLEDGE, SKILLS, and ABILITIES:

Working knowledge of human resource, payroll, insurance and retirement policies, regulations and procedures. Operational knowledge to resolve questions and problems from internal and external customers. Working knowledge of MCPS policies, federal and state laws, negotiated agreements, benefit coverage, etc. Ability to perform a wide range of standard office clerical tasks quickly, accurately and efficiently. Ability to meet and adhere to set deadlines. Ability to utilize office technology effectively including proficient use of Microsoft Office applications. Excellent human relations skills, oral and written communication skills. Ability to handle high volume of employee inquiries daily telephone calls, walk-in traffic and correspondence requirements. Sensitivity to confidential private employee information. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).

EDUCATION, TRAINING, and EXPERIENCE:

High School or GED diploma required. Associates degree in human resources or related field plus two years of progressively more responsible human resources or related experience processing payroll, benefits, and leave preferred. Experience working in Montgomery County Public Schools or other public human resources administration or educational institution. Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.

Job

: HR, Payroll, Benefits

Job Grade: 16-17 Optimal Qualified

Organization

: Offices

Primary Location

: Rockville

Schedule

: Full-time | 1.000 (80 hours bi-weekly)

Working Months: 12

Shift

: Day Job

Job Posting

: Aug 19, 2026, 12:22:43 AM - Aug 28, 2026, 9:29:00 AM