Highlights
As an Operations Manager in our Pathways Program - designed for recent MBA or Master"s grads ready to make an immediate impact - you"ll lead cross-functional teams, manage people, processes, and technology, and drive continuous improvement across one of the most innovative operations environments globally. Day to day, participants will collaborate with cross-functional teams to solve complex operational challenges, take on progressively greater responsibilities, and work on real business initiatives that directly impact our operations.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
Description
This application is for currently enrolled students in the MIT-LGO program only; there are no exceptions.
This program is open to external candidates only; current Amazon employees are NOT eligible to apply.
This role is for Pathways positions at Amazon operations facilities across the United States. Successful candidates will work with their recruiter to be matched to a site prior to receiving an offer.
Annual full-time Pathways cohorts start between January and July. This position is for starts in 2027.
APPLICATION:
- A cover letter is not necessary.
- You will be notified via email if we have chosen to move forward with your application. You can also check your status any time in our application portal.
Launch your career with Amazon by solving complex operational challenges that impact millions of customers worldwide. As an Operations Manager in our Pathways Program - designed for recent MBA or Master"s grads ready to make an immediate impact - you"ll lead cross-functional teams, manage people, processes, and technology, and drive continuous improvement across one of the most innovative operations environments globally. From Day 1, you"ll work on real business challenges, optimizing operations, enhancing the customer experience, and implementing scalable solutions across our global network. This is your opportunity to develop strategic leadership capabilities while building expertise in one of the world"s most complex operational environments.
PROGRAM OVERVIEW:
Pathways is Amazon"s three-year Operations Leadership Development Program, designed to cultivate the next generation of senior operations leadership at Amazon. Participants will gain high visibility with senior executives while tackling challenging assignments across diverse sites, technologies, and geographies within our world-class operations network. Day to day, participants will collaborate with cross-functional teams to solve complex operational challenges, take on progressively greater responsibilities, and work on real business initiatives that directly impact our operations. Along the way, participants will learn from experienced leaders, participate in cohort-based learning sessions, and build a network of peers who will become their professional community throughout their career at Amazon. This program is designed to build global leadership capabilities and prepare participants for executive-level impact.
Launch your career with Amazon by solving complex operational challenges that impact millions of customers worldwide. As an Operations Manager in our Pathways Program - designed for recent MBA or Master"s grads ready to make an immediate impact - you"ll lead cross-functional teams, manage people, processes, and technology, and drive continuous improvement across one of the most innovative operations environments globally. From Day 1, you"ll work on real business challenges, optimizing operations, enhancing the customer experience, and implementing scalable solutions across our global network. This is your opportunity to develop strategic leadership capabilities while building expertise in one of the world"s most complex operational environments.
PROGRAM OVERVIEW:
Pathways is Amazon"s three-year Operations Leadership Development Program, designed to cultivate the next generation of senior operations leadership at Amazon. Participants will gain high visibility with senior executives while tackling challenging assignments across diverse sites, technologies, and geographies within our world-class operations network. Day to day, participants will collaborate with cross-functional teams to solve complex operational challenges, take on progressively greater responsibilities, and work on real business initiatives that directly impact our operations. Along the way, participants will learn from experienced leaders, participate in cohort-based learning sessions, and build a network of peers who will become their professional community throughout their career at Amazon. This program is designed to build global leadership capabilities and prepare participants for executive-level impact.
Key job responsibilities
- Lead, coach, and develop your team, fostering a culture of accountability, growth, high performance, and customer obsession
- Partner with senior leadership to identify and solve complex business and operational challenges, thinking both strategically and tactically
- Drive continuous improvement initiatives by analyzing operational data, identifying inefficiencies, and implementing scalable solutions
- Make real-time decisions in a fast-paced environment, balancing competing priorities to meet safety, quality, and productivity goals
- Collaborate cross-functionally with technology, engineering, and supply chain teams to improve end-to-end processes
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles