Duties and Responsibilities:
- Manage calendars, schedule meetings, and coordinate appointments for faculty/program leadership
- Prepare and organize meeting agendas, minutes, and follow-up action items
- Maintain accurate records, databases, and filing systems (digital and physical)
- Monitor and respond to departmental emails and student inquiries in a timely manner
- Assist with course scheduling, registration support, and tracking enrollment data
- Support onboarding processes for students, adjuncts, or new hires
Program & Student Support Responsibilities
- Provide front-line support to students regarding program requirements, policies, and procedures
- Assist with student tracking (progress, retention, graduation audits, etc.)
- Coordinate student events, orientations, workshops, and mixers
- Support practicum/internship processes (documentation tracking, communication, logistics)
- Help maintain student engagement initiatives and communication channels
Operations & Project Support
- Assist with accreditation preparation (data collection, document organization, reporting support)
- Support assessment efforts (surveys, data entry, analysis assistance)
- Coordinate logistics for events, site visits, and departmental initiatives
- Assist with grant-related administrative tasks and reporting (if applicable)
- Support development of presentations, reports, and program materials
Communication & Coordination
- Draft professional emails, announcements, and internal communications
- Coordinate across departments, faculty, and external partners
- Ensure consistent dissemination of program updates and deadlines
- Represent the department professionally in meetings and events
Technical & Systems Support
- Utilize platforms: learning management systems (e.g., CANVAS), student databases, and scheduling tools
- Support data entry and reporting in systems like Tevera, Banner, or similar platforms
- Assist with maintaining departmental documents, shared drives, and templates
Required Qualifications:
- Currently enrolled in the MPA program.
- Strong organizational skills and ability to handle multiple tasks simultaneously.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively as part of a team.
- Compassionate and empathetic approach when interacting with students and colleagues.
- Strong computer skills and familiarity with computer applications.
Special Instructions to Applicants:
All hours must be completed solely on campus when hired.
Seton Hall University is committed to programs of Equal Employment Opportunity (EEO).
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