Funeral Support Supervisor

Our Mission: Care. Comfort. Plan.

NorthStar Memorial Group is seeking a Funeral Support Supervisor at Skylawn Memorial Park, Half Moon Bay, CA. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.

The Funeral Support Supervisor is responsible for aiding location management by assisting in tasks as needed to ensure clients and guests are satisfied with their memorial services.

Responsibilities

• Monitors daily service and staffing schedules to ensure proper coverage
• Works closely with Funeral Home Manager to develop goals, ensure compliance and promote exceptional customer service
• Establishes and maintains strong business relationships with families
• Maintains reverence and respect for the deceased at all times
• Assists funeral directors with events held on site, including services and arrangement conferences
• Conduct regular training sessions with Staff Associates, inspect their work, respond to their questions and issues, and monitor and approve their weekly timecards

Qualifications

• High School Diploma
• Valid driver's license and satisfactory driving record.
• High level of compassion and integrity
• Ability to handle difficult situations

Compensation: $29 - $31/hr.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Disability Coverage
• Employee Assistance Program (EAP)
• 401(k) Retirement Savings Plan

Skylawn Funeral Home has been a trusted source of care and support for Bay Area families since 1957. Known for its commitment to compassionate service and personalized memorial experiences, our team helps families honor loved ones in meaningful ways while providing comfort, guidance, and peace of mind during life's most important moments. With a deep dedication to dignity, respect, and excellence, we take pride in serving a diverse community and helping families create lasting tributes that celebrate life and legacy. Joining our location means becoming part of a respected tradition of service and a team committed to making a meaningful difference every day.

Skylawn Funeral Home is part of the NorthStar Memorial Group family of properties. Voted one of 2026's USA Today Top Workplaces, NorthStar Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status