About the job
The Funeral Director/Embalmer will be responsible for caring for the deceased in a respectful manner while performing a variety of tasks including, embalming, removals and transfers, cosmetology, dressing, hair styling, and any other preparation required for the deceased. The successful candidate will have a current license in the applicable state and knowledge of the current regulations related to the funeral industry.
Essential Functions And Competencies
- Ensures every client family is presented with all service and merchandise options
- Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
- Acts to improve market share through participation in community events, groups and/or organizations and other community relationships as assigned by your supervisor
- Carries out other projects/duties as assigned i.e. car washing, building/equipment repair, pre-need arrangement planning
- Works on-call/first call, in rotation as assigned i.e. phone, face to face, at the hospital, hospice, residence
- Initial transfers of decedents, embalms, dresses, cosmetizes, caskets and prepares deceased on as needed basis (per appropriate licensing) to the instructions obtained from the family
- Meets with client families to listen, educate and arrange personalized funeral services and ensures their experience with the business is of the highest quality
- Completes tasks and details resulting from the Arrangement Conference
- Ensures proper paperwork, including permits and certificates are completed timely and in accordance with relevant laws and regulations
- Conducts and attends funeral services regularly
- Lead all post service follow-up as needed
Required Education And Experience
- Current license or certification if required by state regulations
- 2+ years of funeral industry experience
- Understanding of the services and products available
- Professional communication skills
- Experience handling sensitive situations in a professional manner
- Knowledge of current federal, state and local regulations related to the funeral industry