Our associates celebrate lives. We celebrate our associates.
Job Responsibilities
- Performs on-call responsibilities including taking first calls, talking with families, answering questions, providing initial details, and conducting transfers.
- Supervises and cares for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair and/or applying cosmetics; preparing cremated remains.
- Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures.
- Negotiates and enters into funeral contracts.
- Handles contracts, legal documents, and collection of payment in accordance with company policies.
- Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
- Arranges for the interment or cremation of human remains.
- Confirms authorization to proceed with the service arrangements.
- Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions.
- Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules.
- Provides aftercare in absence of Family Service Counselor.
- Ensures potential pre-need referrals are shared with Family Service Counselors.
- Prepares and accurately completes documents and online entries related to services, cremations, maintenance.
- Retains heritage and grows market share through active involvement with community, religious and other organizations.
Minimum Requirements
Education
- High School diploma or equivalent.
- Completion of a dual degree training program at an accredited mortuary college or technical school specializing in funeral and mortuary science as required by state/province law and as prescribed by each state board.
Experience
- Embalmer, Apprentice or Funeral Director, Apprentice as required by state/provincial law.
- 2 years directly related experience preferred.
Certification/Licenses
- Must meet all licensing requirements in applicable state/province as required by law and as prescribed by each state board.
- Current state/province issued drivers license with an acceptable driving record.
Knowledge, Skills and Abilities
- Basic knowledge of religious and fraternal organizations customs.
- Knowledge of computers and some software including MS Office products required.
- High level of compassion and integrity.
- Good communication skills.
- Problem solving skills.
- Ability to multi task and set priorities.
- Detail oriented.
Pay: $36.34 - $49.06 per hour
Benefits: Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program.