Fully Remote | Client Service Associate – Travel Industry

Destination Careers

  • New York, New York
  • 13 days ago
  • Remote

    Highlights

    Key Responsibilities: Assist clients with vacation research, travel options, and itinerary coordination Support the reservation process for flights, hotels, cruises, and vacation packages Communicate professionally with clients regarding travel details and timelines Review booking information for accuracy and completeness Maintain organized client records and documentation Provide follow-up support before and after travel Qualifications: Strong written and verbal communication skills Detail-oriented with solid organizational abilities Comfortable using online systems and digital tools Ability to manage responsibilities independently in a remote environment Previous customer service, hospitality, or administrative experience is beneficial but not required What We Offer: Structured onboarding and training program Access to booking systems and travel supplier resources Flexible remote work environment Supportive and collaborative team culture Ideal Candidate: This role is well suited for individuals exploring a career in the travel industry, professionals transitioning into remote work, or candidates seeking a customer-focused position with growth potential. $45,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

    Numbers & Facts

    LocationNew York, New York (
    Remote
    )
    Websitehttps://www.destinationknot.co

    Description

    Position Overview:
    We are seeking a Client Service Associate to support customers with travel coordination, reservation assistance, and overall service excellence. This fully remote role is ideal for individuals who enjoy working with people, staying organized, and ensuring smooth travel experiences from inquiry to confirmation.
    This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing support are provided.
     
    Key Responsibilities:
    Assist clients with vacation research, travel options, and itinerary coordination
    Support the reservation process for flights, hotels, cruises, and vacation packages
    Communicate professionally with clients regarding travel details and timelines
    Review booking information for accuracy and completeness
    Maintain organized client records and documentation
    Provide follow-up support before and after travel
     
    Qualifications:
    Strong written and verbal communication skills
    Detail-oriented with solid organizational abilities
    Comfortable using online systems and digital tools
    Ability to manage responsibilities independently in a remote environment
    Previous customer service, hospitality, or administrative experience is beneficial but not required
     
    What We Offer:
    Structured onboarding and training program
    Access to booking systems and travel supplier resources
    Flexible remote work environment
    Supportive and collaborative team culture
     
    Ideal Candidate:
    This role is well suited for individuals exploring a career in the travel industry, professionals transitioning into remote work, or candidates seeking a customer-focused position with growth potential.
    $45,000 - $65,000 a year
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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