Fullstack Software Engineer, Global E-commerce User Growth

TikTok Inc

  • San Jose, CA
  • 8 days ago

    Highlights

    Global E-commerce business team hopes to provide users with more tailored and efficient consumption experience, enabling merchants to receive stable and reliable platform services in different scenarios such as live E-commerce, short video content E-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach. The team optimizes conversion, reduces acquisition costs, and enhances customer lifetime value using data-driven strategies and machine learning, while collaborating across teams to refine growth tactics through experimentation and market analysis.

    Numbers & Facts

    LocationSan Jose, CA

    Description

    Global E-commerce is a content E-commerce business with international short video products as the carrier. It is committed to becoming the first choice for users to discover and purchase good products at affordable prices. Global E-commerce business team hopes to provide users with more tailored and efficient consumption experience, enabling merchants to receive stable and reliable platform services in different scenarios such as live E-commerce, short video content E-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.

    The User Growth team drives TikTok Shop s growth by acquiring, activating, retaining, and referring customers to expand Gross Merchandise Value (GMV). The team optimizes conversion, reduces acquisition costs, and enhances customer lifetime value using data-driven strategies and machine learning, while collaborating across teams to refine growth tactics through experimentation and market analysis.

    Responsibilities:

    • Design, build, and maintain scalable, high-performance backend systems and features that support user acquisition, activation, engagement, and retention.
    • Contribute to technical initiatives from design and implementation through testing, launch, monitoring, and continuous optimization, while ensuring system scalability, reliability, performance, and engineering quality.
    • Collaborate closely with product managers and cross-functional partners to translate growth strategies and experimentation needs into reliable technical solutions, and contribute to technical design and architecture decisions.
    • Develop data and insights capabilities that support analysis of user behavior, growth performance, campaign effectiveness, and product opportunities. Minimum Qualifications:
    • Bachelor s degree in Computer Science or a related technical field, or equivalent practical experience.
    • 3+ years of software development experience, with experience building scalable and reliable backend systems and working knowledge of frontend development.
    • Proficiency in one or more backend programming languages, such as Java, Python, Go, or Node.js, and familiarity with modern frontend technologies.
    • Experience with API design and development, including REST or GraphQL, microservices architecture, and frontend-backend integration.
    • Experience with testing infrastructure, frameworks, or automated testing systems.
    • Basic experience using AI-assisted development tools to improve engineering productivity and familiarity with validating AI-generated code or solutions.
    • Strong analytical, problem-solving, communication, and collaboration skills, with the ability to clearly communicate technical concepts and work effectively across functions.

    Preferred Qualifications:

    • Experience in user growth, E-commerce, monetization, advertising, or other data-driven consumer products.
    • Experience contributing to technical initiatives from 0 to 1 or scaling existing systems and products.
    • Experience building AI agents, agentic workflows, or AI-powered engineering/product solutions.
    • Experience collaborating effectively with globally distributed engineering and cross-functional teams across multiple time zones.

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