Full-time Verification/Authorization Specialist

Verification/Authorization Specialist - Full-Time

Work Location: On-Site in Knoxville, TN or Remote

Join Functional Pathways - Where Your Expertise Makes an Impact!

Functional Pathways, a therapist-owned organization with over 30 years of experience in senior care, is looking for an experienced Verification/Authorization Specialist to join our corporate team. This full-time role ensures seamless insurance verification and authorization for therapy services.

Why Join Us?

• Stability & Growth - Be part of a well-established company dedicated to excellence in senior care.
• Supportive Team Environment - Work alongside professionals who value collaboration and expertise.
• Impactful Work - Play a crucial role in helping patients access the therapy services they need.

What You'll Do:

• Verify insurance coverage and obtain pre-authorizations for therapy services.
• Contact insurance carriers to confirm patient eligibility and benefit details.
• Accurately document communication and update patient records.
• Explain coverage information to patients and providers as needed.
• Ensure proper use of CPT, HCPCS, and ICD-10 coding when applicable.

What We're Looking For:

High school diploma or GED required.

Prior experience in medical billing, insurance verification, or authorization preferred.

Strong knowledge of medical terminology, CPT, HCPCS, and ICD-10 coding.

Excellent communication skills and the ability to work independently. Detail-oriented with a commitment to accuracy and efficiency.