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Full Time Teller

REV Career

  • Spencer, West Virginia
  • 3 days ago

    Highlights

    Tellers play a key role in building trust and confidence with members by performing transactions accurately, resolving issues promptly, and creating a welcoming, efficient experience. · Process routine financial transactions such as deposits, withdrawals, loan payments, and check cashing with a high degree of accuracy and professionalism.

    Numbers & Facts

    LocationSpencer, West Virginia
    Websitehttps://www.revfcu.com

    Description

    Teller

     

     

    POSITION PURPOSE

     

    A Teller is often the first point of contact in delivering REV’s promise of an exceptional member experience. Tellers play a key role in building trust and confidence with members by performing transactions accurately, resolving issues promptly, and creating a welcoming, efficient experience. This position is ideal for individuals who take pride in their attention to detail, thrive in a fast-paced environment, and are passionate about helping others.

     

    Duties & Responsibilities

    Assumes responsibility for creating an exceptional member experience through basic financial transactions:

    ·         Serve as a frontline ambassador by greeting members warmly and providing prompt, courteous, and accurate service.

    ·         Process routine financial transactions such as deposits, withdrawals, loan payments, and check cashing with a high degree of accuracy and professionalism.

    ·         Actively listen to member needs and connect them to appropriate products, services, or specialists.

    ·         Maintain and balance a cash drawer daily, following internal controls and security procedures.

    ·         Assist in resolving member inquiries, account issues, and discrepancies with empathy and urgency.

    ·         Educate members on self-service options including online and mobile banking tools.

    ·         Participate in team sales and service goals by identifying opportunities to deepen member relationships.

    ·         Support branch operations and contribute to a strong team culture through flexibility, reliability, and accountability.

     

    Assumes responsibility for other duties as required or assigned.

     

    Skills & Qualifications

     

    Education/Certification & EXPERIENCE:  

    ·         High School diploma or equivalent education and experience.

    ·         At least 6 months of customer service, cash handling, or retail banking experience.

     

    Skills/ABILITIES:                   

    ·         Basic math aptitude and comfort with technology and digital platforms.

    ·         Excellent interpersonal and communication skills.

    ·         Strong attention to detail and commitment to accuracy.

    ·         Demonstrated reliability and integrity in previous roles.

    ·         Bilingual proficiency is a plus.

    ·         Desire to grow within the organization and learn new responsibilities.

    ·         Compliance with all governing regulations, especially the Bank Secrecy Act (BSA), OFAC and the Patriot Act requirements. Understands and complies with all state and federal regulations and laws

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