Full-Time - Resident Manager

The Salvation Army USA

Detroit, MI

JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Communication Skills, Conflict Resolution, Documentation, Driver's License, Educational Technology, High School Diploma, Insurance, Interpersonal Skills, Lift/Move 20 Pounds, Maintain Compliance, Manual Dexterity, Mathematics, Medications, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Reporting Skills, Telephone Skills, Warehousing
LOCATION
Detroit, MI
POSTED
30+ days ago

Key Responsibilities

Program Management

  • Enforce house rules and maintain overall center security
  • Conduct new beneficiary orientations including facility tours
  • Lead weekly house meetings
  • Supervise medication calls and ensure proper documentation
  • Respond to beneficiary inquiries and emergencies
  • Complete incident reports and Safe From Harm documentation
  • Conduct regular bed checks

Beneficiary Support

  • Implement and coordinate leisure time activities
  • Provide safe transportation when needed
  • Assist in resolving beneficiary problems
  • Train and supervise work therapy assignments
  • Assess and refer spiritual needs to Chaplain/Administrator
  • Administer drug and alcohol screening tests as required

Administrative Duties

  • Maintain daily reports and electronic data entries
  • Document program violations and incidents
  • Participate in professional development training
  • Support center policies and procedures
  • Monitor and ensure program compliance

Qualifications

Education & Experience

  • High School Diploma or Equivalent
  • Previous managerial experience preferred
  • Valid Driver's License with ability to qualify for Salvation Army insurance

Skills & Abilities

  • Strong analytical and problem-solving capabilities
  • Excellent communication and presentation skills
  • Ability to interpret technical instructions
  • Basic mathematical and reporting abilities
  • Strong interpersonal and conflict resolution skills

What We Offer

  • Meaningful work supporting recovery programs
  • Professional development opportunities
  • Supportive team environment
  • Mission-driven organization

Physical Requirements

  • Manual dexterity for computer work
  • Ability to lift/move up to 20 pounds
  • Clear speaking, hearing, and vision abilities

Work Environment

  • Residential institutional setting
  • Quiet to moderate noise level
  • Some warehouse/store exposure
  • Position may require living in the ARC
  • Closed toe shoes with rubber soles required for warehouse work

Travel

  • Out of town travel up to 2 times yearly for training/events

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

About the Company

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The Salvation Army USA