About The Role
As a Full Time Medical Assistant (MA) in our Medical Assistant department, you will play a key role in supporting providers and ensuring a smooth, efficient patient experience. This hourly, full-time position combines hands-on clinical responsibilities with essential administrative duties, requiring strong attention to detail, excellent communication skills, and a commitment to high-quality, patient-centered care. You will work closely with physicians, nurses, and other care team members to prepare patients for visits, assist with procedures, and maintain accurate medical records in a fast-paced clinical environment.
What You'll Do
- Greet and prepare patients for examinations, including verifying information, obtaining vital signs, and documenting chief complaints
- Assist providers with examinations, treatments, and minor office procedures while maintaining patient comfort and safety
- Accurately document patient history, medications, allergies, and other relevant clinical information in the electronic medical record (EMR)
- Perform basic clinical tasks such as phlebotomy, injections, specimen collection, and point-of-care testing in accordance with training and protocols
- Ensure exam rooms are clean, stocked, and properly set up before and after patient visits
- Coordinate patient flow to optimize provider schedules and minimize wait times
- Communicate test results and provider instructions to patients as directed, ensuring understanding and appropriate follow-up
- Schedule appointments, manage referrals, and assist with prior authorizations as needed
- Handle phone calls, messages, and patient inquiries in a professional and timely manner
- Follow infection control, safety, and quality standards, including proper handling and disposal of biohazard materials
- Maintain accurate logs, documentation, and inventory of clinical supplies and equipment
- Collaborate with the clinical team to support quality improvement initiatives and a positive patient experience
Qualifications
- High school diploma or equivalent required
- Completion of an accredited Medical Assistant program strongly preferred
- Current Medical Assistant certification/registration (e.g., CMA, RMA, CCMA, NCMA) preferred or willingness to obtain within a specified timeframe
- Current Basic Life Support (BLS) certification or ability to obtain prior to start date
- Previous experience as a Medical Assistant in an outpatient or clinical setting preferred
- Proficiency with electronic medical records (EMR) systems and basic computer skills
- Strong communication and interpersonal skills, with the ability to interact professionally with patients, families, and staff
- Demonstrated ability to work in a fast-paced environment, manage multiple tasks, and prioritize effectively
- Attention to detail and accuracy in clinical documentation and administrative tasks
- Knowledge of basic medical terminology, vital signs, and standard clinical procedures
- Commitment to maintaining patient confidentiality and complying with HIPAA and organizational policies
- Ability to stand, walk, and perform clinical duties for extended periods, and lift or move patients and equipment as required by the role
- Fluency in English, with clear verbal and written communication skills