Leasing Agent — University Edge & Dickinson Lofts Student Housing
Reports to: Community Manager Employment type: Full-time, on-site Compensation: hourly rate and commission.
About the Community
University Edge & Dickinson Lofts is a student-focused community in the heart of Greenville, North Carolina — the "Emerald City" — serving East Carolina University's 27,000+ students. Located steps from ECU's campus at 550 Pitt-Greene Connector, the community features fully furnished studio, one-, two-, and four-bedroom floor plans, a private bathroom in every bedroom, a heated pool and sundeck, a clubhouse with fitness center and game room, and study space with a computer lab. We're one of the top choices in the Greenville student market — and the Leasing Agent is the face of it. If you love people, thrive on hitting goals, and want to be at the center of a high-energy pre-leasing season, this is your role.
The Role
As a Leasing Agent, you're the first point of contact for prospective residents and their families — from the moment they inquire to the day they sign. You'll give tours, follow up on leads, close leases, and help drive the property to 100% occupancy on the academic-year calendar. This is a sales-and-service role built for someone outgoing, organized, and motivated by targets, with plenty of room to grow into leadership.
What You'll Do
Leasing & Sales
- Greet prospects, conduct property tours, and confidently sell the community's floor plans, amenities, and location to students and parents.
- Follow up on leads by phone, text, email, and CRM in a timely, persistent, and professional way.
- Close leases and hit individual and team leasing goals, especially through the high-intensity pre-leasing season.
- Accurately complete lease paperwork, applications, guarantor forms, and roommate-matching details for by-the-bed, individual liability leases.
- Support renewal campaigns to keep current residents in the community year over year.
Marketing & Outreach
- Help execute the property's marketing plan through campus outreach, on-campus events, social media, referrals, and listing sites tied to the ECU calendar.
- Represent the community at tabling events, housing fairs, and student organization partnerships.
- Contribute ideas and content for social media and resident events that keep the property visible to a student audience.
Resident Experience & Administration
- Deliver a service-first experience, answering questions and resolving concerns for residents, parents, and guarantors.
- Maintain accurate records in the property management/CRM system (e.g., Entrata, RealPage/OneSite, Yardi), including traffic, follow-ups, and conversion data.
- Assist with move-in coordination, resident events, and general front-office operations.
- Keep leasing interactions compliant with Fair Housing and North Carolina landlord-tenant requirements.
What You Bring
Required
- Excellent communication and interpersonal skills — you're comfortable and confident talking with students, parents, and guarantors.
- A sales-minded, goal-oriented attitude and the drive to close leases and hit targets.
- Strong organization and follow-through, with the ability to manage many leads at once.
- Professionalism, reliability, and a service-first mindset.
- Comfort with computers, CRM/leasing software, and social media.
- Availability to work a schedule that ramps up during pre-leasing season, turn, and move-in, including some weekends.
Preferred
- Prior leasing, sales, retail, hospitality, or customer-service experience.
- Familiarity with student housing, by-the-bed leasing, and the academic-year cycle.
- Experience with property management/leasing software (Entrata, RealPage/OneSite, Yardi) and CRM tools.
- Knowledge of the Greenville / East Carolina University market — bonus if you're an ECU student or alum.
- Basic Fair Housing awareness.
Why University Edge & Dickinson Lofts
- A high-visibility, top-of-market community steps from ECU's campus in one of eastern North Carolina's fastest-growing college towns.
- Real earning potential through per-lease and renewal commissions on top of base pay.
- A clear path to grow into senior leasing, assistant management, and beyond.