Commissioning, Communication Skills, Customer Relations, Detail Oriented, Develop and Maintain Customers, Documentation, Driver's License, Electronics, Injection Molding, Molding Processes, On Site Support, Startup, Willing to Travel
Under the direction of the Area Service Manager the position will be responsible for traveling to customer facilities for new machine commissioning, upgrades/updates, option installations, and light servicing of injection molding machinery in the field.
This role focuses on developing technical competency through hands-on field work, shadowing experienced engineers, achieving the basic understanding of the injection molding process, and performing assigned service tasks while maintaining professional customer interactions.
Key Accountabilities:
- Professional appearance and friendly demeanor towards customers and colleagues
- Represents the company professionally in all customer interactions.
- Machine start-up commissioning, and/or upgrades
- Excellent daily communication with ASM.
Valid driver's license and reliable transportation.
Drive to regional customers and/or other facilities as required.
Required:
- Highschool diploma
- Technical Proficiency: Fundamental knowledge of electronics, and mechanics.
- Self-Motivation: Working independently at various locations.
- Communication: Clearly explain technical details to clients and teams.
- Attention to Detail: Ensuring accurate work and documentation
Preferred:
2 year technical degree or equivalent experience.
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Sumitomo (SHI) Demag Plastics Machinery North America