Full-Time Electronic Monitoring Technician Indianapolis, IN

Track Group Inc., a global leader in the provision of advanced electronic monitoring and supervision solutions to the criminal justice/corrections market. For over 27 years, we have been providing our global clients with the industry's most reliable location tracking devices, complemented by flexible software, analytics, and app-driven monitoring solutions along with multi-levels of support services. We have a proven record of success leveraging new tracking technologies to create valuable solutions for our customers and maximize investment returns for our shareholders.

General Job Description: Electronic Monitoring Technician

A key member of the Indianapolis Team, the Electronic Monitoring Technician, will report to the Executive Director. This position is responsible for the installation, maintenance, and removal of tracking devices for clients that are court ordered to electronic monitoring (GPS or Home Detention) and/or alcohol monitoring in Marion County, Indiana. This position is located in our Indianapolis, IN office, and is a hands-on position.

Duties:

• Install and remove electronic monitoring equipment and/or alcohol monitors in accordance with the contractual guidelines with Track Group's client you are assisting.
• Input data into computer software for monitoring purposes and in an excel sheet for inventory purposes.
• Troubleshoot equipment problems and perform routine equipment inspections to identify tampering or device malfunction.
• Effectively communicate with clients to provide support and guidance on the equipment.
• Properly clean equipment.
• Collect fees from clients on home detention and/or alcohol monitoring and for lost or damaged equipment.
• Working in the Logistics Center as needed.
• Triaging returned GPS units and getting them ready to be deployed back into the field.

Supervisory Responsibilities:

• None.

Pay:

• Starting Pay $17.00 per hour; weekends and overtime as required.