The Support Engineer must also be highly technical and possess strong programming skills to effectively troubleshoot complex issues, analyze system behavior, and collaborate with engineering teams on technical solutions. Job Description: We are looking for senior customer-Obsessed Full stack Engineer to support our partners by delivering exceptional technical service including white-glove support.
Numbers & Facts
Location
Redmond, WA
Industry
Medical Devices and Supplies
Company Size
500 to 999 employees
Description
Role: Full stack Engineer
Location: Redmond, WA (Onsite)
Open Positions: 2
Key Skills Required
C#, .NET
JavaScript / TypeScript
React
SQL & Database Troubleshooting
Microsoft Dynamics 365
Enterprise Application Support
Prompt Engineering / Copilot / AI Engineering
Strong troubleshooting and customer-facing support experience
Preferred Skills
Clienture, Clienture DevOps, CI/CD
Power Platform
REST APIs
Agile Development
Job Description:
We are looking for senior customer-Obsessed Full stack Engineer to support our partners by delivering exceptional technical service including white-glove support. The ideal candidate is responsive, detail-oriented, and committed to providing timely communication, proactive issue resolution, and a high-quality support experience. This role requires close collaboration with Product and Engineering teams to ensure partner issues are prioritized, tracked, and resolved efficiently. The Support Engineer must also be highly technical and possess strong programming skills to effectively troubleshoot complex issues, analyze system behavior, and collaborate with engineering teams on technical solutions.