Role: Fulfillment Specialist
Hiring Manager: Kelly Ciprari
Department: Procurement | Location: ATL, GA (Peach Tree Corners) Needs to report onsite daily | Start Date: 11/09/2026
Compensation: $15.84 - $26.44/hour BILLABLE RATE-$32-38 an hour?
Length of contractor: 6 months
Interview Process: Agency Screen →Submission to Kelly →30-min interview with Kelly
Role Overview
The Fulfillment Specialist is responsible for receiving shipments, helping to maintain inventory accuracy, storing inventory, processing fulfillment requests, preparing shipments, and coordinating the delivery of products to customers. The role manages work through ConnectWise and other designated systems and ensures fulfillment-related tasks, inventory records, and asset movements are accurately documented within those systems. The Specialist collaborates with Procurement, Technical Services, Projects, and the Provisioning team, whose activities impact inventory records and asset accountability, to support efficient fulfillment operations and inventory integrity.
The Fulfillment Specialist partners closely with Technical Services and the Provisioning team to ensure hardware is available when needed to support customer deployments and internal initiatives. The role may assist with hardware benching and other deployment support activities as requested.
Day-in-the-Life Snaps
What will this individual be doing on a daily, weekly, or monthly basis?
Who will be their team members and how would you describe the team culture?
60% Receiving and shipping
Products delivered to the Bedford office and then shipping configured products to clients
Work closely with onsite fulfillment specialist
Some clients store inventory at the Peach Tree Corners office
Team: Corey is the only other fulfillment in ALT- - weekly meeting w. Whole team 7-8
Culture: Corey will really show them the ropes, bi-weekly 1: 1s, weekly team meetings.
Key Performa
nce Indicators (KPIs)
Still developing currently but will have them eventually on how many tickets they receive and ship out
Technical & Functional Requirements
What technical skills are essential for success? (Tools, platforms, certifications, etc.)
What interpersonal skills are essential for success?
Are there any experience or cultural gaps/additions you’re hoping to bridge with this individual?
Skills: Autonomous, takes initiative, self-driven, do the right thing, okay with physical work
Tools: Familiar with technical devices and can identify them (server, switch, PCs, laptops, docking stations, etc.) and then not afraid to touch them, ticketing system experience, labeling experience
Traits: Confident, chatty, not too introverted, organized, curious, eager, detail oriented, able to follow directions, have the drive to do a good job and learn, multitasking
Growth & Strategic Positioning
What career paths or development opportunities could this role lead to?
What common job titles or career paths might align well with the skills you’re looking for today?
Career Path: Not the same as warehouse environment or storing product so not looking for that, open on background if they’re eager and ready to learn they can be green/have no experience in this type of role
Opportunities: Systems Technician or Service Coordinator
Screening Questions
Are there key questions we can use during screening to help us quickly identify a strong match, or rule someone out?
Tell me about a time you received equipment that wasn't working properly. How did you troubleshoot it?
What experience do you have with asset-management, ticketing, or inventory systems such as ServiceNow, ConnectWise, Autotask, Jira, or similar platforms?