Fuel Desk Cashier

JOIN OUR TEAM AT COFFEE CUP TRAVEL PLAZAS TA EXPRESS!

Starting Pay: $15.00-$17.00 per hour, based on experience

At Coffee Cup Travel Plazas, our team is our most important guest!

This isn't just a job. It's an opportunity to grow, have fun, and be part of a team that values hard work, community, teamwork, efficiency, and autonomy. We create a positive, focused workplace where both our team members and guests thrive.

Why Join Us?

We offer a variety of benefits designed to support you, whether you're just starting out or building a long-term career.

All Team Members Enjoy:

• Weekly Pay
• 401(k) with Company Match
• Paid Time Off (PTO)
• Premium Pay for Overnight Shifts
• Opportunities for Wage Increases Through Certifications and Annual Merit Reviews
• Scholarship Opportunities for Recent Graduates and Children of Team Members (select locations)
• Employee Assistance Program (EAP)
• Coffee Cup Wellness Program
• Team Recognition Rewards
• Free Birthday Meal
• 50% Shift Meal Discount
• Employee Referral Bonuses
• Years of Service Gifts & Bonuses
• Free Coffee & Fountain Drinks While Working
• Corporate Coaching for Personal & Professional Growth

Additional Benefits for Full-Time Team Members:

• Company-Sponsored Health Plan
• Health Savings Account (HSA)
• Vision, Dental & Life Insurance
• Flexible Spending Accounts (Medical & Childcare)
• Short-Term Disability Coverage

Be part of a team that values you. Apply today and start your journey with Coffee Cup Travel Plazas TA Express!

Position Overview

The Fuel Desk Cashier provides friendly, efficient, and knowledgeable service to every guest while operating the fuel desk and point-of-sale systems. This position is responsible for accurately processing transactions, maintaining a clean and organized store environment, stocking merchandise, and following all company policies and applicable regulations. The Fuel Desk Cashier helps create a welcoming experience for guests while supporting the overall operation of the travel plaza.

Essential Responsibilities

Guest Service & Sales

• Greet every guest with a friendly attitude and provide prompt, courteous service.
• Assist guests with questions about products, services, fuel, and merchandise.
• Use suggestive selling techniques to promote products and enhance the guest experience.
• Maintain familiarity with store products, pricing, promotions, and services.
• Resolve guest concerns professionally and seek assistance from leadership when needed.
• Provide the highest level of guest service to both guests and team members.

Cash Handling & Point of Sale

• Accurately operate the cash register and process cash, credit, debit, and other forms of payment according to company procedures.
• Maintain accurate cash handling practices and follow all register procedures.
• Operate lottery/lotto terminals according to company and state requirements.
• Follow all city, county, state, and federal regulations regarding alcohol, tobacco, lottery, and other regulated products.
• Follow all company policies and procedures related to fuel sales and point-of-sale operations.

Store Operations

• Stock shelves, racks, coolers, and other merchandise areas.
• Maintain clean and organized sales floor and cooler areas.
• Clean and sanitize restrooms and other guest areas.
• Clean windows, doors, and cooler doors.
• Empty trash from inside the store and surrounding lot areas.
• Change fountain drink syrup boxes as needed.
• Maintain a clean, safe, and welcoming environment for guests and team members.
• Assist with additional store duties and projects as assigned by store leadership.

Safety & Compliance

• Follow all company safety policies and procedures.
• Properly handle cleaning chemicals and other materials.
• Maintain awareness of safety hazards and report concerns to leadership.
• Follow all company policies, procedures, and applicable laws and regulations.
• Understand and carry out oral and written directions.

Qualifications

• Must be at least 18 years of age.
• Previous cashier, retail, convenience store, food service, or customer service experience is preferred but not required.
• Strong customer service and communication skills.
• Ability to work effectively in and around the public.
• Ability to accurately handle cash and operate point-of-sale systems.
• Dependable, trustworthy, and team-oriented.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Ability to learn and follow company policies and procedures.
• Ability to maintain cooperative working relationships with team members and leadership.
• Demonstrates sensitivity to and respect for a diverse population.

Physical Requirements

This position requires the ability to:

• Stand and walk for extended periods.
• Lift, carry, push, and pull merchandise and supplies.
• Stock shelves, coolers, and merchandise displays.
• Bend, reach, squat, and perform other physical activities necessary to complete job duties.
• Perform cleaning and general store maintenance.
• Work effectively in and around the public.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Disclaimer

The duties and responsibilities of this position may change from time to time based on business needs. This job description is intended to describe the general nature and level of work being performed and is not intended to be an all-inclusive list of duties and responsibilities.