The Deli Clerk plays a vital role in delivering exceptional customer service by assisting customers with deli products, preparing and packaging food items, and maintaining a clean and organized deli counter. This position requires knowledge of deli operations, merchandising, cleanliness, and safety to ensure products meet quality and fresh standards. We are looking for a Full Time Deli Clerk in our Laconia, NH store.
POSITION RESPONSIBILITIES/ACCOUNTABILITIES:
- Develop and maintain in-depth knowledge of all deli products to effectively assist customers and support operational excellence.
- Accurately cut, slice, weigh, and package deli products in alignment with company standards, quality expectations, and customer needs.
- Utilize fryers, ovens, and stoves to prepare various hot food items with quality standards.
- Package hot food items based on customer requests, ensuring proper portioning and presentation.
- Maintain a clean and sanitized workspace in adherence to food safety and hygiene regulations.
- Support and comply with all company safety, security, and operational procedures policies.
- Perform other duties as assigned or required.
ESSENTIAL SKILLS & EXPERIENCE:
- Must be 18 years of age or older.
- Excellent interpersonal and communication skills with the ability to engage effectively with customers, employees, and management.
- Dedicated to providing exceptional customer service through prompt issue resolution and a customer-focused approach.
PHYSICAL DEMANDS & WORK ENVIRONMENT
Work is performed in a typical retail environment, requiring:
- Frequent lifting, pushing, carrying, and pulling of weights between 20-40 lbs., with occasional lifting over 40 lbs.
- Standing for extended periods (90% of the time) and walking (10%).
- Frequent kneeling, bending, and reaching above and below waist level.
- Hard tile/cement flooring with anti-fatigue mats.
- Working in various temperature-controlled environments, including:
- Freezers (extreme cold)
- Areas near ovens (extreme heat)
- Receiving areas with occasional humidity or wet flooring.
- Required: Slip-resistant footwear, hair nets or hats, various cleaning supplies, and cutting gloves.
- Machines, Tools, and Equipment used: slicers, knives, wrappers, fryers, ovens, steamers, and scales.