Highlights
The Federal Student Aid Regulatory Case Analyst supports the Department of Education, Federal Student Aid (FSA) Ombudsman by reviewing, analyzing, and resolving complex consumer financial and regulatory cases in accordance with applicable federal statutes (Title IV), regulations, and established program guidance. This role performs comprehensive case reviews, gathers and evaluates documentation from multiple sources, applies statutory and regulatory criteria, and prepares structured written determinations for both internal and government review.
Numbers & Facts
| Location | Manassas, VA |
| Industry | Healthcare Services |
| Company Size | 500 to 999 employees |
| Year Founded | 2017 |
| Website | http://www.quadrantinc.com/ |
Description
FSA Regulatory Case Analyst
REMOTE
Pay From: $60,000 Per Year
MUST
FSA Regulatory Case Analyst
Public Trust active preferred
4 years of progressive professional experience in regulatory case management, quality assurance, compliance review, or a closely related analytical field in lieu of a degree.
Extensive experience reviewing, interpreting, and synthesizing complex documentation and case records.
Title IV experience is required.
Dept. of Ed, Loan Servicer, and/or Institute of Higher Learning experience required
Practical experience operating within a CRM or case management system (Salesforce preferred).
Meticulous attention to detail and disciplined documentation practices.
Proficiency in Microsoft Office Suite applications.
Comprehensive understanding of Title IV/FSA regulatory case management, adjudication, and consumer complaint resolution framework
Capable of applying advanced analytical and critical thinking to complex regulatory scenarios.
Demonstrated expertise in structured professional writing and preparation of formal case determinations.
Bachelor's degree in Business, Public Administration, Legal Studies, Finance or related field.
DUTIES
The Federal Student Aid Regulatory Case Analyst supports the Department of Education, Federal Student Aid (FSA) Ombudsman by reviewing, analyzing, and resolving complex consumer financial and regulatory cases in accordance with applicable federal statutes (Title IV), regulations, and established program guidance.
This role performs comprehensive case reviews, gathers and evaluates documentation from multiple sources, applies statutory and regulatory criteria, and prepares structured written determinations for both internal and government review. Assess assigned cases to determine jurisdiction, scope, and appropriate course of action.
Perform detailed document reviews and comprehensive fact gathering from internal and external sources.
Evaluate cases in accordance with applicable federal statutes, regulations, and internal policies, including financial assistance or consumer protection frameworks as applicable.
Develop structured written analyses utilizing the IssueRuleAnalysisConclusion (IRAC) methodology or a comparable analytical framework.
Prepare professional correspondence and resolution summaries for internal and government review.
Record all actions, findings, and outcomes in case management/CRM systems in accordance with documentation standards.
Maintain accuracy, completeness, and compliance with established quality assurance standards and performance metrics.
Manage assigned caseload to achieve defined productivity targets and service level requirements in a performance-based environment.
Engage in quality reviews, calibration sessions, training activities, and continuous improvement initiatives.
Submit Monthly Status Reports on a regular basis, as required.
Complete required compliance training as assigned.
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act.
REMOTE
Pay From: $60,000 Per Year
MUST
FSA Regulatory Case Analyst
Public Trust active preferred
4 years of progressive professional experience in regulatory case management, quality assurance, compliance review, or a closely related analytical field in lieu of a degree.
Extensive experience reviewing, interpreting, and synthesizing complex documentation and case records.
Title IV experience is required.
Dept. of Ed, Loan Servicer, and/or Institute of Higher Learning experience required
Practical experience operating within a CRM or case management system (Salesforce preferred).
Meticulous attention to detail and disciplined documentation practices.
Proficiency in Microsoft Office Suite applications.
Comprehensive understanding of Title IV/FSA regulatory case management, adjudication, and consumer complaint resolution framework
Capable of applying advanced analytical and critical thinking to complex regulatory scenarios.
Demonstrated expertise in structured professional writing and preparation of formal case determinations.
Bachelor's degree in Business, Public Administration, Legal Studies, Finance or related field.
DUTIES
The Federal Student Aid Regulatory Case Analyst supports the Department of Education, Federal Student Aid (FSA) Ombudsman by reviewing, analyzing, and resolving complex consumer financial and regulatory cases in accordance with applicable federal statutes (Title IV), regulations, and established program guidance.
This role performs comprehensive case reviews, gathers and evaluates documentation from multiple sources, applies statutory and regulatory criteria, and prepares structured written determinations for both internal and government review. Assess assigned cases to determine jurisdiction, scope, and appropriate course of action.
Perform detailed document reviews and comprehensive fact gathering from internal and external sources.
Evaluate cases in accordance with applicable federal statutes, regulations, and internal policies, including financial assistance or consumer protection frameworks as applicable.
Develop structured written analyses utilizing the IssueRuleAnalysisConclusion (IRAC) methodology or a comparable analytical framework.
Prepare professional correspondence and resolution summaries for internal and government review.
Record all actions, findings, and outcomes in case management/CRM systems in accordance with documentation standards.
Maintain accuracy, completeness, and compliance with established quality assurance standards and performance metrics.
Manage assigned caseload to achieve defined productivity targets and service level requirements in a performance-based environment.
Engage in quality reviews, calibration sessions, training activities, and continuous improvement initiatives.
Submit Monthly Status Reports on a regular basis, as required.
Complete required compliance training as assigned.
About Company
Quadrant is a full-life cycle staff augmentation agency providing a proven "rapid fire" approach in responding to the needs of our clients. Quadrant offers a comprehensive suite of staffing solutions for organizations in the Healthcare, Medical, Dental, Information Technology, HR and Government contract sectors.
Our clients have come to include some of the largest and most recognized brand named companies in the Washington, DC and Baltimore, MD metropolitan regions. Quadrant is a DOD TOP Secret cleared facility and holds a Maryland Minority Business Enterprise (MBE) and Virginia SWaM certification. Quadrant's clients are rapidly hiring a mix of healthcare, medical, dental, information technology, recruiting and HR professionals.
Quadrant is recognized as the largest Healthcare Staffing agency in the Washington DC area. We support every major healthcare system and thousands of area healthcare practices. Our healthcare division focuses on all clinical and nonclinical staff with the exception of physicians. Our database boasts hundreds of thousands of local screened healthcare professionals; the largest in the area. Our resources enable us to respond to our clients requests quickly, generally within 24 hours of request on mainstream orders.
Our Information Technology clients support a broad mix of commercial and federal government agencies. Our clients include government contractors who support projects with federal agencies such as U.S. Department of Veterans Affairs, National Institutes of Health(NIH), U.S. Customs and Border Patrol, FDA, FBI, USPTO, DHS, DHHS, DOD, DOJ, DOE, DISA, and USPS. In addition to our federal portfolio, Quadrant also supports a range of commercial clients focusing in software, telecom, mobile, web and healthcare development.
Whether you are a job seeker or a company with open positions to fill we will bridge the talent gap. Contact any of our seasoned professional recruiters or account managers and we will walk you through our proven staffing methodology. We offer a consultative approach to both potential employee and employer. We seek the right match, at the right time, every time.