| Location | Atlanta, GA |
Fruit Expert & Designer
As a Fruit Expert & Designer at Edible Arrangements, you will help create memorable customer experiences through beautifully crafted fresh fruit arrangements and exceptional customer service. You will assist customers with orders placed by phone, in-store, and online, ensuring each order is processed accurately and fulfilled on time. You will also prepare and design a variety of products, including fruit bouquets, dipped fruit boxes, platters, and dessert boards. By working collaboratively with customers, team members, and store leadership, you will help maintain a welcoming store environment and deliver the quality and service customers expect from Edible Arrangements.
Essential Duties and Responsibilities:
Greet and engage customers to understand their needs, answer questions, and recommend products that enhance their experience.
Receive, enter, and process customer orders accurately across phone, in-store, and online channels.
Prepare and design fruit bouquets, dipped fruit boxes, platters, dessert boards, and other products in accordance with company standards, recipes, and portion guidelines.
Follow established food safety, sanitation, and food-handling procedures to maintain product quality and safety.
Maintain a clean, organized, and sanitary work environment by cleaning workstations, equipment, utensils, and dishes, and taking out the trash as needed.
Work collaboratively with team members to fulfill orders accurately, meet deadlines, and support daily store operations.
Follow direction from store leadership and assist with additional tasks and responsibilities as needed.
Experience & Qualifications:
High school diploma or equivalent preferred.
Basic computer skills, including the ability to use point-of-sale (POS) systems and Microsoft Office applications.
Ability to learn and consistently follow food preparation, product quality, cleanliness, and inspection standards.
Strong customer service skills with the ability to build positive customer relationships and encourage repeat business.
Ability to handle challenging customer interactions with patience, professionalism, and a solutions-oriented approach.
Willingness to learn all aspects of the role, accept feedback, and continuously develop new skills.
Dependable and punctual, with the ability to consistently report to work on time and fulfill assigned shifts.
Ability to receive and apply constructive feedback from supervisors and managers.
Strong verbal and written communication skills.
Positive, team-oriented attitude and the ability to work effectively in a fast-paced environment.
Physical and Additional Requirements:
Ability to lift, carry, and/or push objects weighing up to 50 pounds.
Ability to perform frequent standing, walking, bending, reaching, and scooping throughout the workday.
Ability to stand for extended periods, potentially up to 85% of the work shift.
The responsibilities and requirements outlined in this job description are subject to change at the discretion of Edible Brands.