Frozen Food Supervisor

Albertsons Company

Plano, TX

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JOB DETAILS

SKILLS

Coaching, Communication Skills, Customer Support/Service, Detail Oriented, FIFO, Food Safety, Frozen Foods, High School Diploma, Inventory Levels, Inventory Management, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Merchandising, Operations, Organizational Skills, People Management, Pricing, Problem Solving Skills, Resolve Customer Issues, Retail, Revenue Growth, Safety Compliance, Safety Standards, Safety/Work Safety, Team Building, Team Player

LOCATION

Plano, TX

POSTED

2 days ago

Position SummaryThe Frozen Supervisor is responsible for leading the frozen department's daily operations, ensuring product availability, quality, and proper merchandising. This role drives sales, minimizes shrink, and maintains high standards for food safety, organization, and customer service.Key Responsibilities Department Operations* Oversee stocking, rotation, and organization of frozen products* Ensure all cases are fully stocked, clean, and merchandised to company standards* Maintain proper signage, pricing, and promotional displays* Monitor ordering and replenishment to meet demand while controlling inventory levelsLeadership & Team Development* Train, coach, and supervise frozen department associates* Assign daily workload and ensure tasks are completed efficiently* Promote a team-oriented environment focused on productivity and accountability* Provide feedback and support team performance improvementCustomer Service* Deliver friendly and efficient customer service when assisting with product inquiries* Address customer concerns and resolve issues promptly* Maintain a clean and organized department that enhances the shopping experienceInventory & Shrink Control* Ensure accurate receiving and proper storage of frozen products* Execute strict rotation practices (FIFO) to minimize shrink* Monitor inventory levels and identify out-of-stock or overstock conditions* Implement action plans to control shrink and improve profitabilityFood Safety & Compliance* Ensure compliance with all frozen food safety and temperature standards* Monitor freezer conditions and maintain proper temperature controls* Maintain clean, safe, and organized freezer and backroom areas* Follow all company policies and safety proceduresQualifications* High school diploma or equivalent preferred* Previous grocery or frozen department experience preferred* Leadership or supervisory experience is a plus* Strong organizational, communication, and problem-solving skills* Ability to work in a fast-paced environmentPhysical Requirements* Ability to lift and carry up to 50 lbs* Frequent standing, bending, lifting, and reaching* Ability to work in freezer conditions for extended periodsWork Environment* Fast-paced retail setting* Exposure to cold/freezer temperatures* Flexible schedule including early mornings, evenings, weekends, and holidaysSuccess Factors* Strong attention to detail and execution* Effective leadership and teamwork skills* Commitment to product quality and department standards* Ability to manage inventory and drive efficient operations

Frozen Food Supervisor

Albertsons Company

Plano, TX

About the Company

Albertsons Company

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