Job description
This family-owned appliance company is looking to hire an energetic and motivated candidate to provide Front Office Support & Account Receivable for California Builder Distributors.
The ideal candidate is versatile, flexible, and energetic with strong interpersonal, critical thinking, and communication skills. As this role provides the first impression of the organization to clients and vendors visiting the office, they must value a professional and presentable appearance.
POSITION RESPONSIBILITIES (Include but not limited to):
- Dispatch – communication with the customers for ETA’s/ Back orders and setting up Deliveries.
- Purchasing Appliances from Vendors.
- Assume receptionist duties, greet visitors, and refer them to appropriate staff members, answer phone, route calls, and take messages.
- Accounts Receivable Support
- Knows all essential aspects of our business operations.
- Collects payments by accepting cash, check, or charge payments from customers.
- Processing Vendor Credits
- Customer Service Support
- Generate Appliance Specifications
- Communicating to all vendors & co-workers, using appropriate channels.
- Perform a variety of tasks associated with ensuring exceptional customer service
- Learning tasks geared towards learning how to sell appliances to customers.
ESSENTIAL SKILLS AND EXPERIENCE:
- 1-3 years of administrative or office experience.
- Strong interpersonal skills with the ability to interact among all levels of the organization.
- Excellent written and verbal communication skills.
- Superior time management and multi-tasking skills.
- Attention to detail and accuracy.
- Resourceful, organized, and independent.
- Self-motivated, with high learning aptitude, and initiative.
- Ability to cope with stressful situations and maintain a calm and professional demeanor.
DESIRED SKILLS AND EXPERIENCE:
- Strong PC skills including knowledge of MS Word, Excel, PowerPoint, Outlook, and general knowledge of database software applications.
- Experience supporting individuals with strong personalities at the CEO level.
- Knowledge with phone systems; answering and transferring calls.
- Knowledge with office equipment and maintenance: printers, fax, scanning, mail machine, shredder, projector equipment
Job Type: Full-time
Monday – Friday
8AM – 5PM
Pay: From $16-$20 Hourly
COVID-19 considerations: All customers are required to wear masks for showroom access. Employees must be fully vaccinated against COVID for the protection of both fellow employees, since we work in close proximity, and the safety of our customers.
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