Front Office Staff

At Keystone Dental Care, we are committed to providing exceptional dental care and promoting lifelong oral health through preventive services for patients of all ages. Our practice is dedicated to creating a welcoming environment where patients and team members feel valued and supported.

Position SummaryWe are seeking a friendly, organized, and detail-oriented professional to join our team as a Front Office Staff. This role serves as the first point of contact for patients and plays a vital part in ensuring a positive patient experience and efficient office operations.

Key Responsibilities

• Welcome and assist patients in a professional and courteous manner
• Schedule and confirm appointments
• Verify insurance eligibility and benefits
• Maintain and update patient demographic information
• Collect and process patient payments
• Answer and direct incoming phone calls
• Check patients in and out of appointments
• Support daily front office operations in a fast-paced dental practice

What We're Looking For

• Strong attention to detail and organizational skills
• Excellent time management and multitasking abilities
• Positive attitude and commitment to outstanding customer service
• Ability to work effectively as part of a collaborative team
• Willingness to take on new challenges and adapt in a busy environment

Qualifications

• High school diploma or GED required
• Previous dental office experience preferred
• Prior experience in a medical or healthcare office is a plus
• Bilingual English/Spanish skills are preferred but not required
• Proficiency with computers and office software preferred

Join our team and help make a difference in the oral health and well-being of our patients and community.