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Front Office Specialist / Receptionist

Southwoods Health

  • Boardman, Ohio
  • 1 day ago

    Highlights

    Key Responsibilities: Patient Check-In: Greet visitors warmly and distribute required intake paperwork. The Role You will welcome visitors, manage phone calls, and handle registration.

    Numbers & Facts

    LocationBoardman, Ohio
    Websitehttps://www.southwoodshealth.com/careers/

    Description

    Front Office Specialist / Receptionist
    Location: Boardman, OH (Main Campus)
    Schedule: Full-time. Monday – Friday. Day shift.
     
    Experience the Southwoods Difference
    At Southwoods Health, it’s not just about the treatment—it’s about how you’re treated. We are seeking a professional Front Office Specialist for our Transitional Care Management Clinic. This role is a patient's first point of contact.
     
    The Role
    You will welcome visitors, manage phone calls, and handle registration. You will secure accurate medical, financial, and insurance details.
     
    Key Responsibilities:
    • Patient Check-In: Greet visitors warmly and distribute required intake paperwork.
    • Communication: Answer inbound phone calls. Route calls or take accurate messages.
    • Scheduling: Book patient appointments and monitor reception area traffic flow.
    • Financials: Collect patient co-pays. Balance cash drawers and finalize daily deposits.
    • Data Entry: Update patient insurance and demographics inside the EMR.
    • Clinical Support: Process pharmacy prescription requests and handle test authorizations.
    • Compliance: Maintain strict compliance with OSHA, ODH, and facility policies.
     
    Qualifications
    • Experience: Prior medical receptionist experience is preferred.
    • Tech Skills: Basic proficiency in Microsoft Office is required.
    • Education: Training in medical terminology or office administration is ideal.
    • Soft Skills: Exceptional customer service, organization, and attention to detail.
     
    Apply Today
    Join a team that values your growth. Visit the Southwoods Health Careers Page to apply.
    www.southwoodshealth.com
    #SWH 

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