Front Office Specialist / Medical Front Desk

This role is ideal for someone who can handle phones confidently, keep schedules clean, follow systems, and take ownership of front-desk accuracy and patient flow. Skypark Physical Therapy is hiring a part-time Front Office Specialist to support patient scheduling, phone management, insurance verification, and daily clinic operations in a busy outpatient physical therapy clinic.

Benefits:

• Opportunity for advancement
• Training & development

Front Office Specialist / Medical Front Desk — Part-Time


Skypark Physical Therapy | Torrance, CA
Schedule: Monday–Friday, 3:00–6:00 p.m. | 15 hours per week


Skypark Physical Therapy is hiring a part-time Front Office Specialist to support patient scheduling, phone management, insurance verification, and daily clinic operations in a busy outpatient physical therapy clinic.


This role is ideal for someone who can handle phones confidently, keep schedules clean, follow systems, and take ownership of front-desk accuracy and patient flow.

Key Responsibilities

• Answer and manage incoming calls in a medical office setting
  
  
• Schedule and reschedule patients using EMR software
  
  
• Manage patient check-in/check-out and front desk flow
  
  
• Verify insurance benefits and authorizations
  
  
• Communicate financial responsibility and collect copays/payments
  
  
• Maintain accurate patient records, intake forms, and documentation
  
  
• Coordinate with therapists, billing, and leadership to ensure smooth operations
  
  

Qualifications & Skills

• Experience in a medical front office, healthcare administrative, or patient services role preferred
  
  
• Must be consistently available Monday through Friday from 3:00–6:00 p.m.
  
  
• Strong phone and communication skills
  
  
• Highly organized with strong attention to detail
  
  
• Comfortable multitasking in a fast-paced clinic environment
  
  
• Confident explaining policies, schedules, and financial expectations
  
  
• Basic computer and EMR experience (training provided)

This Role Is NOT a Good Fit If:

• You prefer a slow-paced or low-interruption work environment
  
  
• You are uncomfortable answering phones or speaking with patients frequently
  
  
• You struggle with follow-through, accuracy, or time management
  
  
• You prefer loosely defined responsibilities over structured systems
  
  
• You avoid financial conversations or enforcing clinic policies
  
  
• You require constant supervision to stay on task

Why Join Skypark Physical Therapy?

We’re a growing outpatient physical therapy clinic focused on clear communication, accountability, and excellent patient experiences. The front desk plays a critical role in clinic success, and this position is best suited for someone who wants to be an integral part of a high-functioning healthcare team.