Highlights
Daily volume averages around 20 emails per person, with processing times ranging from 5–10 minutes for simple, single loan requests to up to an hour for complex requests involving large batches or incomplete documentation. The pender validates request forms and requester authorization, completes required system tasks, saves backups, and communicates across sites to ensure requests are routed correctly for processing.
Numbers & Facts
| Location | Saint Paul, MN |
| Industry | Healthcare Services |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 2001 |
| Website | http://www.insightglobal.net |
Description
Job Description
Job Description
Required Skills & Experience
-High school diploma or equivalent with Confident, Go Getter Attitude and Drive!
- One to three years of related experience in an office setting (longevity)
-Excel (tech savvy, used in previous roles)
Nice to Have Skills & Experience
-Bachelors or Associates
-Finance experience
-Mortgage Background
-Document Review Specialist
* Analyst or Review experience
* Post-closing experience
-Excel- V-look ups and Pivot Tables
-Customer Service Experience
Job Description
Job Description:
The Pending Release team serves as the starting point of the collateral release process across all sites. The team is approximately 25 people and is responsible for monitoring shared email inboxes and intaking external requests from financial institutions to release loan and collateral files. The pender validates request forms and requester authorization, completes required system tasks, saves backups, and communicates across sites to ensure requests are routed correctly for processing. Daily volume averages around 20 emails per person, with processing times ranging from 5–10 minutes for simple, single loan requests to up to an hour for complex requests involving large batches or incomplete documentation. This role may involve reaching out to clients to confirm information and handling deescalations. Strong attention to detail, professional written communication, and consistent customer service are essential to successfully filter requests and support downstream teams. This position operates from 8:00 a.m. to 4:30 p.m. and is paying is paying $17 per hour.
Benefits
Paid Sick Days, Parking, Performance Bonus, Professional Development, 401K, Subsidized Commuting, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Vehicle Allowance, Work From Home, Merchandise Discounts
About Company
We are a staffing agency helping individuals find jobs and employers fill open positions.
Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.
Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.
Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.