Front Office Manager

Diamond Accelerator

  • Westfield, New Jersey
  • 2 days ago
  • $60,000–$70,000 Per Year

Highlights

With multiple successful locations and a high-volume patient base, we are known for delivering exceptional patient experiences and consistent results in a professional, fast-paced environment. This is a hands-on leadership role responsible for overseeing daily front desk operations, patient communication, scheduling, payments, and overall office organization.

Numbers & Facts

LocationWestfield, New Jersey
Salary$60,000–$70,000 Per Year

Description

Front Office Manager

Medical Spa & Wellness Clinic Westfield, NJ $60,000-70,000 Base Salary + BonusDOE

About ChillRx

ChillRx is a growing medical spa and wellness company specializing in medically supervised weight loss, body contouring, recovery therapies, and advanced wellness treatments. With multiple successful locations and a high-volume patient base, we are known for delivering exceptional patient experiences and consistent results in a professional, fast-paced environment.

We are seeking an experienced and motivated Front Office Manager to lead front office operations at our Westfield location.

Position Overview

This is a hands-on leadership role responsible for overseeing daily front desk operations, patient communication, scheduling, payments, and overall office organization. The ideal candidate is highly organized, confident, professional, and thrives in a structured, high-volume environment.

If you have experience leading front office teams in a medical spa, healthcare, retail, or customer-facing environment, we’d love to hear from you.

Responsibilities

  • Oversee daily front desk operations and patient experience

  • Manage scheduling, check-ins, phone communication, and patient flow

  • Ensure accurate payment collection and daily closing procedures

  • Maintain office organization, inventory, and operational systems

  • Support team accountability and uphold professionalism standards

  • Assist with process improvements and operational efficiency

  • Partner with ownership and leadership to support clinic operations

  • Help create a welcoming, positive, and professional environment for patients and staff

Qualifications

  • Previous leadership or management experience required

  • Experience in a medical spa, healthcare, retail, hospitality, or office management setting strongly preferred

  • Retail leadership or retail management experience highly preferred

  • Strong customer service and communication skills

  • Comfortable working in a fast-paced, high-volume environment

  • Highly organized, detail-oriented, and dependable

  • Ability to lead with confidence, professionalism, and accountability

  • Bilingual Spanish/English is strongly preferred

Compensation & Benefits

  • $60,000–$70,000 base salary DOE

  • Performance-based bonus

  • Health insurance

  • Paid time off (PTO)

  • Employee wellness perks and treatment discounts

  • Long-term growth opportunities within a growing company

Growth Opportunity

This role offers strong long-term advancement potential into expanded leadership and multi-location management as ChillRx continues to grow.

If you are an experienced front office leader who enjoys structure, accountability, and delivering exceptional patient experiences, we encourage you to apply today.

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