North Bay Dental Implants & Oral Surgery | San Rafael, CA 94903 NEW PRACTICE OPENING SEPTEMBER 2026 $3000.00 Sign on Bonus Sign-On Bonus: This position is eligible for a $3,000 sign-on bonus . The bonus will be paid in two installments: $1,500 on the employee's first paycheck and $1,500 upon successful completion of six (6) months of continuous employment . Applicable taxes and withholdings will apply. About the Opportunity This role is a unique opportunity for an experienced operations leader to serve as a true business partner and right hand to the surgeon. The Office Manager / Practice Manager will oversee day-to-day operations across administrative, front office, and clinical functions—helping build systems, lead the team, and establish a strong operational foundation from day one. This is a hands-on leadership role ideal for someone who thrives on ownership, accountability, and collaboration while helping shape the culture and success of a growing practice. What You'll Do Practice & Operations Leadership * Serve as the primary operational leader for the practice, partnering closely with the surgeon on day-to-day management and long-term planning. * Oversee all aspects of practice operations, including patient experience, team performance, workflows, and operational efficiency. * Establish goals, track performance, and recommend improvements to support growth and sustainability. * Lead implementation of policies, procedures, and operational best practices. Team Leadership & HR Management * Hire, onboard, train, schedule, and manage front office and clinical staff. * Provide coaching, feedback, and performance management, including quarterly check ins, annual compensation reviews and disciplinary support as needed. * Foster a positive, professional, and collaborative team culture focused on patient-centered care. * Ensure appropriate staffing levels to support patient volume and clinical flow. Office & Patient Experience Oversight * Oversee office operations, patient flow, scheduling, and administrative processes. * Ensure a consistent, high-quality patient experience from first contact through post-procedure follow-up. * Maintain office systems, supplies, equipment, and vendor relationships. * Step in to support front office functions as needed. Clinical Operations Support * Partner with the surgeon to ensure efficient daily clinical operations. * Support quality assurance, clinical workflow coordination, and continuity of care. * Maintain compliance with clinical protocols, safety standards, and regulatory requirements. * Ensure effective communication between clinical and administrative teams. Facilities, Compliance & Administration * Oversee the physical environment of the practice, ensuring a safe, organized, and professional workspace. * Maintain accurate operational documentation and reporting. * Identify operational issues proactively and troubleshoot effectively. * Perform additional duties as needed to support the success of the practice. What You Bring * 5+ years of experience in healthcare, dental, or medical practice management * Prior experience overseeing administrative and/or clinical teams * Strong understanding of front office operations, patient flow, and staff leadership * Excellent organizational, communication, and problem-solving skills * Ability to lead with confidence, empathy, and accountability * Comfortable working in a fast-paced, hands-on environment * Bachelor's degree preferred; equivalent experience considered * Dental or oral surgery experience strongly preferred What We Offer * Competitive pay, Bonus potential, and annual merit reviews * Medical, Dental, Vision, Life Insurance * Health Savings Account (HSA) with HDHP health plans * PTO, Sick Time, Paid Holidays, Paid Parental Leave * Short-Term and Long-Term Disability * 401(k) Plan with Company Match * Employee Assistance Program (EAP) Compensation details: 70000-90000 Yearly Salary PI0050af83a38f-29400-41358090