Front Office Coordinator - Bilingual (Spanish)

Company Description

All Care Therapies is a leading provider of Physical, Occupational, Speech, and ABA therapy services, delivering care through virtual, in-home, and clinic-based settings across California, Texas, and Nevada. We serve individuals of all ages, combining innovative technology with a collaborative, patient-centered approach. Our dedicated clinicians provide flexible, high-quality care that meets patients where they are, supporting recovery, enhancing communication, and driving meaningful, long-term outcomes

Job Description

We are seeking a Bilingual (Spanish) Front Office Coordinator to join our dynamic outpatient team! This role will provide general office support with various clerical activities and related tasks, including but not limited to:

• Receiving and answering emails, telephone calls, and mail for the facility.
• Scheduling appointments for patients and clinicians.
• Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
• Checking and verifying information on patient medical records.
• Coordinating admissions and discharge of patients.
• Consulting with clinicians about patients' medical records.
• Ensuring that forms and documents are correctly filled in.
• Handling complaints and queries professionally.
• Provide occasional translation to caregivers and staff

Why Join Us?

Experience the difference of working with a close-knit team of dedicated therapists who value collaboration, mentorship, and shared professional growth.

• Competitive compensation that recognizes your expertise
• A referral bonus program to reward your network
• A clear pathway for career advancement through leadership development and internal promotion opportunities
• Comprehensive benefits for full-time employees, including medical, dental, vision, 401(k), and paid time off

Join us and build a rewarding career in an environment that invests in your success.

Office location: 16320 Roscoe Blvd Suite #200, Van Nuys, California 91406

Qualifications

• Must be Bilingual (Spanish/English)

• Must be available FULL-TIME

• Monday-Friday 8:00AM-5:00PM

• Excellent customer services skills

• Strong verbal and written communications skills

• Must be detail-orientated and have thorough follow-up skills

• Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft

Additional information

All your information will be kept confidential according to EEO guidelines.