Front Office Concierge

Quad City Orthodontics

  • Rock Island, IL
  • 23 days ago
  • $19–$27 Per Hour

Highlights

Customer service, reliability, and professionalism are essential with opportunity to grow with in our financial team or as a patient coordinator based on experience. Our front office team works together to ensure our patients have a fantastic experience.

Numbers & Facts

LocationRock Island, IL
Salary$19–$27 Per Hour

Description

Front Office Concierge

 

Come grow with us!  Are you looking for a beautiful, energetic office with an amazing team?  If this sounds like a place for you…we would love to add you to our team!

 

We are seeking an enthusiastic and friendly person to join our front office team.  We never get a second chance to make a first impression.  Our front office team works together to ensure our patients have a fantastic experience. 

 

Our newest team member must be friendly, detail oriented, organized, and able to multi-task.  Customer service, reliability, and professionalism are essential with opportunity to grow with in our financial team or as a patient coordinator based on experience.

 

Responsibilities:

  • Greet patients in a professional manner
  • Answer incoming calls and learn proper responses
  • Make a positive lasting impression
  • Schedule appointments with maximum efficiency
  • Communicate with dental offices
  • File/Scan/Email documents and x-rays
  • Other Administrative tasks as assigned
  • Collaborate with existing team members
  • Multitask in a fast paced environment with a smile on your face. 

 

Qualifications:

  • Patient centric
  • Energetic with great customer service
  • Self-motivated to get tasks completed
  • Able to answer busy multi-line phone system with a smile
  • Team player
  • Excellent communication
  • Great organizational and time management skills
  • Enjoy problem solving

 

Bonus Qualifications

  • Insurance verification
  • Billing experience
  • Management experience
  • Treatment Coordinator experience

 

Job Type: Full time

Pay: $19-$27 per hour – Salary Tier based on experience with opportunity available as part of the finance team or

                                        patient care team 

 

Benefits:

401K

Paid time off

 

Schedule:

4 days a week

7am - 5pm (9 hour days)

 

Work Location: In person

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