ESSENTIAL JOB FUNCTIONS: Greets and checks-in clients visiting the GHIA office with Medicare enrollment inquiries. Contacts clients who have completed PTC (Permission To Call) consent to follow up with their Medicare and/or enrollment questions.
Numbers & Facts
Location
San Jose, CA
Description
The Front Office Assistant will perform a variety of general clerical duties and special projects. Thie Front Office Assistant will also learn about insurance sales.
ESSENTIAL JOB FUNCTIONS:
Greets and checks-in clients visiting the GHIA office with Medicare enrollment inquiries.
Contacts clients who have completed PTC (Permission To Call) consent to follow up with their Medicare and/or enrollment questions.
Schedules and maintains appointments to promote sales and enrollments
Answers phone calls and respond to inquiries appropriately.
Calls clients to remind them of upcoming appointment and/or changes
Assists in marketing events and information seminars
Prepares and send out marketing materials for GHIA.
Assists in other outreach projects.
Reviews and responds to client inquires received via GHIA website, or forwards to appropriate personnels
Complies to HIPAA protocols and obtains proper consent.
Performs other job duties as required by manager/supervisor.