Front Office Assistant-Registration - Abben Cancer Center - Spencer Hospital

Avera Health

  • Spencer, IA
  • 6 days ago

    Highlights

    Independently performs electronic filing, record keeping, copying of documents, faxing, typing, processing correspondence and orders office supplies and supplies for other staff as requested. Responsibilities: Assists in coordination of patients through the clinic, to include, but not limited to, answering telephone, scheduling patients, obtaining medical records and other clerical duties.

    Numbers & Facts

    LocationSpencer, IA

    Description

    Location:

    Spencer, IA

    Worker Type:

    Regular

    Work Shift:

    Day Shift (United States of America)

    Spencer Hospital is proud to employ highly skilled and caring staff members. We offer competitive salaries and benefits as well as a pleasant work environment.

    Position Highlights

    Spencer Hospital is a rural hospital located in northwest Iowa employing over 500+ employees. Positions at Spencer Hospital are not affiliated with Avera; however, we collaborate to provide services to the communities we serve. Employment offers, if accepted, are exclusively with Spencer Hospital.

    Responsibilities:

    • Assists in coordination of patients through the clinic, to include, but not limited to, answering telephone, scheduling patients, obtaining medical records and other clerical duties.
    • Opens clinic in mornings and prepares for day.
    • Greets patients and families.
    • Completes registration of new patients.
    • Obtains insurance and I.D. cards of patients of new MO and RO patients and annually updates or reviews with patient each visit.
    • Operates all office equipment and enters work tickets as needed.
    • Updates all phone listings in MO and RO when updated.
    • Independently performs electronic filing, record keeping, copying of documents, faxing, typing, processing correspondence and orders office supplies and supplies for other staff as requested.
    • Obtains new patient referral data and enters into EMR as needed.
    • Assists MD and Director/Supervisor with any needed written documents.
    • Maintains nutrition area in main waiting room.
    • Sends out Thank you and Sympathy cards.
    • Other clerical duties as assigned.

    Requirements:

    • High school diploma required
    • Associate's degree from a college or technical school; or 6 months relatable experience
    • Sensitivity and understanding needed to work with cancer patients
    • Strong communication and interpersonal skills
    • Compassionate, patient-focused approach to customer service
    • Excellent organizational skills with attention to detail
    • Proficient with technology and web-based programs
    • Electronic Health Record experience a plus

    Schedule:

    • 80 hours per pay period
    • Mon-Fri; 7:30a-4p
    • The schedule may fluctuate based upon needs of the department

    Spencer Hospital offers competitive wages, affordable insurance, IPERS retirement, in-house education, paid time off, family gym membership and so much more!

    Please contact Spencer Hospital Human Resources for any questions at 712.264.6205 or email hr@spencerhospital.org.

    Learn more about Spencer Hospital: spencerhospital.org

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