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Front Office Assistant, Oconee Heart and Vascular

Trinity Health

  • Athens, GA
  • 10 days ago

    Highlights

    The front office assistant is responsible for greeting and assisting patients and visitors, scheduling patient appointments securing accurate demographics and insurance information, insurance verification, checking patient in and out, collecting copays and previous balance collections, answering calls and assisting or routing the caller to the appropriate person, maintaining provider schedules and providing the patient with information needed and check-out. Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.

    Numbers & Facts

    LocationAthens, GA
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Websitehttps://jobs.trinity-health.org/search-results

    Description

    Employment Type:

    Full time

    Shift:

    Description:

    This position is located in Athens at the main location of Oconee Heart & Vascular Center. The front office assistant is responsible for greeting and assisting patients and visitors, scheduling patient appointments securing accurate demographics and insurance information, insurance verification, checking patient in and out, collecting copays and previous balance collections, answering calls and assisting or routing the caller to the appropriate person, maintaining provider schedules and providing the patient with information needed and check-out. Must be familiar with insurance rules and billing practices in order to assist patients with questions. This position requires excellent customer service skills.

    Requirements:

    High school graduate or GED equivalent required

    Minimum of 1 year front office and/or medical records experience in physician office or similar setting required

    Must be able to use a computer and be familiar with Medical Office programs including EMR systems

    Our Commitment

    Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

    About Company

    Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, the Trinity Health system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. In fiscal year 2023, the Livonia, Michigan-based health system invested $1.5 billion in its communities in the form of charity care and other community benefit programs.

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