Front Office Assistant - OB/GYN

Hera Women's Health

  • Las Vegas, NV
  • 15 days ago

    Highlights

    Position: Front Office Assistant Location: Las Vegas, NV Type: Full-Time Company Overview The Ob-Gyn Center is a well-established medical practice in Las Vegas committed to providing high-quality, compassionate healthcare. As the first point of contact for patients, this role plays a key part in ensuring a positive experience while supporting the day-to-day administrative operations of the office.

    Numbers & Facts

    LocationLas Vegas, NV

    Description

    Position: Front Office AssistantLocation: Las Vegas, NVType: Full-TimeCompany OverviewThe Ob-Gyn Center is a well-established medical practice in Las Vegas committed to providing high-quality, compassionate healthcare. Our team is dedicated to improving the health and well-being of women in our community.Position SummaryWe are seeking a Front Office Assistant who is detail-oriented, organized, and customer-service driven. As the first point of contact for patients, this role plays a key part in ensuring a positive experience while supporting the day-to-day administrative operations of the office.Key Responsibilities
    • Greet, register, and check-in patients in a professional and friendly manner
    • Process patient check-outs and schedule follow-up appointments
    • Answer phone calls, address inquiries, and schedule appointments efficiently
    • Verify insurance information and handle prior authorization processes
    • Maintain accurate and confidential electronic medical records (EMR)
    • Collect co-pays, outstanding balances, and required documentation
    • Keep the reception area clean, welcoming, and organized
    • Coordinate with clinical staff to ensure smooth patient flow and support office operations
    Qualifications
    • Previous experience in a medical office or healthcare setting required
    • OB/GYN experience preferred
    • Proficient in electronic health record systems, preferably AthenaOne
    • Strong communication, interpersonal, and multitasking skills
    • High attention to detail and accuracy in administrative tasks
    • Ability to remain calm and efficient in a fast-paced environment
    • High school diploma or equivalent
    Benefits
    • Medical, dental, and vision insurance
    • Retirement savings plan with employer match after 1 year of service
    • Paid time off (PTO) and paid holidays

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