Front Office Assistant

Wheeler Staffing Partners

Mercerville, NJ

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JOB DETAILS

SALARY

$21

SKILLS

Administrative Skills, Billing, Calendar Management, Customer Relations, Customer Support/Service, Demographics, Dental Insurance, Dentistry, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Healthcare, High School Diploma, Insurance, Interpersonal Skills, Medical Office, Medical Records, Multitasking, Operational Strategy, Operational Support, Operations Management, Oral Surgery, Organizational Skills, Patient Care, Patient Confidentiality, Patient Registration, Payment Processing, Record Keeping, Team Player, Time Management

LOCATION

Mercerville, NJ

POSTED

1 day ago

Front Office Assistant
Location: Princeton Junction & Mercerville, NJ
Employment Type: Contract
Work Arrangement: Onsite (Split Schedule: 3 Days in Mercerville | 2 Days in Princeton Junction)
Schedule: MondayFriday | 8:30 AM5:30 PM
Compensation: $21.00$22.00 per hour

Position Overview

Wheeler Staffing Partners is seeking a professional and customer-focused Front Office Assistant for an onsite contract opportunity supporting two practice locations in Princeton Junction and Mercerville, New Jersey. This position serves as the first point of contact for patients and is responsible for creating a welcoming experience while ensuring efficient front office operations.

The ideal candidate has previous experience in a dental or medical office, excels at multitasking, and is committed to delivering exceptional customer service in a fast-paced healthcare environment.

Key Responsibilities

Patient Reception & Customer Service

Welcome and check in patients in a friendly, professional manner.
Serve as the primary point of contact for patient inquiries in person and over the phone.
Deliver exceptional customer service while maintaining patient confidentiality and HIPAA compliance.
Coordinate patient flow with clinical staff to help maintain an efficient schedule.

Scheduling & Registration

Schedule, reschedule, and confirm patient appointments.
Prepare and maintain accurate patient records.
Update patient demographic and insurance information within the practice management system.
Ensure patient information is complete and accurate prior to appointments.

Insurance & Payment Processing

Verify patient insurance eligibility and benefits.
Collect co-pays, outstanding balances, and patient payments.
Respond to basic billing and financial questions, escalating complex issues as appropriate.
Maintain accurate payment and financial documentation.

Administrative Support

Answer incoming phone calls and route inquiries appropriately.
Perform general administrative and front office duties as assigned.
Support daily office operations to ensure a positive patient experience.
Assist the Practice Manager with additional administrative responsibilities as needed.

Qualifications

Required

High school diploma or GED.
Minimum of one (1) year of front office experience in a dental or medical practice.
Experience scheduling patient appointments in a healthcare setting.
Proficient computer and data entry skills.
Strong customer service, communication, and interpersonal skills.
Excellent organizational, multitasking, and time management abilities.
Ability to work efficiently in a fast-paced clinical environment.
Professional, dependable, and team-oriented.

Preferred

Experience in an oral surgery, dental specialty, or medical specialty practice.
Knowledge of dental or medical insurance verification and patient registration.
Experience collecting patient payments and discussing financial responsibilities.

Physical Requirements

Prolonged periods of sitting, standing, and working at a computer.
Frequent interaction with patients and office staff throughout the day.
Ability to lift and move office supplies weighing up to 15 pounds as needed.

Benefits
Eligible full-time employees may receive:

Medical insurance
Vision insurance
Life insurance
401(k) with company match
Flexible Spending Account (FSA)
Paid Time Off (PTO)
Employee discounts
Free parking

Why Work With Wheeler Staffing Partners

At Wheeler Staffing Partners, we connect talented professionals with leading healthcare organizations that value exceptional patient care and operational excellence. Our team is committed to helping candidates find opportunities that support long-term career growth while providing personalized guidance throughout every step of the hiring process.

About the Company

Wheeler Staffing Partners

Wheeler Staffing Partners' (WSP) has outstanding client relationships providing consultants with access to some of the most desirable employment opportunities across the nation. Our experience, the solutions we provide, our business processes, and partnerships with our consultants and clients has made the company one of the most sought after placement firms for job seekers and companies of all sizes. WSP, provides all candidates with career opportunities, skill assessments, and interview consulting services and our clients with the candidates that meet their culture and skill set. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals to our RPO Service offerings, we create models to deliver a world-class service, with a sense of urgency and professionalism at the best price. Let us put our expertise and services to work for you!

COMPANY SIZE

50 to 99 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2014

WEBSITE

http://wheelersp.com/