Front Office Assistant

Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary. All of our staff members receive training to help them make the transition to your new professional home.

Overview:

 

Ann Kearney Astolfi, DMD, OC,  has an opening for a Front Office Assistant in Bethlehem, PA. We provide a working environment unlike any dental office you have ever seen!  All of our staff members receive training to help them make the transition to your new professional home. If you have a niche for customer service and meet our qualifications below, apply today!

 

Compensation: $18-20 per hour, based on experience

 

Schedule

• Part-time

Responsibilities 

• Greet and check in/out patients in a friendly manner
• Maintain a full schedule of patients daily
• Assist patients with understanding and accepting their clinical diagnosis
• Calculate fees for dental treatment
• Coordinate financial agreements for the patient's financial responsibility of dental treatment
• Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
• Support the front desk staff members by fulfilling patient care responsibilities
• Check and respond to voicemails and emails left for the office
• Assist with other office duties as requested or needed

Qualifications 

• Prior dental front office experience highly preferred 
• Highly effective verbal and communication skills
• Excellent customer service skills
• Professionalism in all aspects of the job
• Strong interpersonal and relationship-building skills
• Ability to multitask and work in a fast-paced environment

 

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