TRC Talent Solutions is in for an Occupational Medicine Front Office Assistant for our client in Augusta, GA

Position Summary

TRC Talent Solutions is seeking a professional and customer-focused Occupational Medicine Front Office Assistant to support a busy Occupational Medical clinic in Augusta, GA. This temporary position will provide administrative and front-office support for employee health services, ensuring a positive experience for patients, visitors, and healthcare staff. The ideal candidate will be organized, detail-oriented, and capable of managing multiple priorities in a fast-paced medical office environment.

Key Responsibilities

• Greet patients, visitors, and employees in a friendly and professional manner.

• Answer and direct incoming phone calls.

• Schedule appointments and coordinate patient flow.

• Perform patient registration and verify demographic information.

• Maintain accurate records and update information in electronic medical record (EMR) systems.

• Scan, file, and organize medical and administrative documentation.

• Assist with onboarding paperwork and occupational health related forms.

• Monitor reception area and ensure a clean, professional environment.

• Coordinate with clinical staff regarding appointments, screenings, and testing schedules.

• Handle confidential information in accordance with HIPAA guidelines.

• Provide general administrative support including data entry, copying, faxing, and email correspondence.

Qualifications

• High school diploma or GED required.

• Previous front office, receptionist, administrative assistant, or medical office experience preferred.

• Experience in a healthcare, clinic, occupational medicine, or physician office setting is a plus.

• Strong customer service and communication skills.

• Proficiency with Microsoft Office Suite and data entry systems.

• Ability to maintain accuracy while handling multiple tasks.

• Professional demeanor and strong attention to detail.

• Ability to work independently and as part of a team.

Preferred Qualifications

• Knowledge of medical terminology.

• Experience with EMR/EHR systems.

• Familiarity with insurance verification and patient registration processes.

• Prior experience supporting employee health, occupational medicine, urgent care, or healthcare operations.

Physical Requirements

• Ability to sit, stand, and walk throughout the workday.

• Ability to use a computer and standard office equipment for extended periods.

• Ability to occasionally lift up to 20 pounds.