| Location | Goleta, CA |
| Job Type | Part-time |
Front Desk Agent - Join the Adventure at El Capitan Canyon Resort!
Location: 11560 Calle Real, Goleta, CA
Pay: $22.00/hour
Job Type: Full-Time
Are you passionate about hospitality, the outdoors, and creating memorable experiences for others? Imagine working in a stunning canyon setting where every day feels like a getaway. El Capitan Canyon, one of California's premier glamping destinations, is looking for an enthusiastic Front Desk Agent to be the friendly face that welcomes guests to their unforgettable outdoor escape.
Nestled between the Santa Ynez Mountains and the Pacific Ocean, our resort is just 15 minutes north of Santa Barbara and offers guests a unique blend of nature, comfort, and adventure. If you thrive in a fast-paced environment, enjoy helping people, and love working with a great team, we'd love to meet you!
What You'll Do
As a Front Desk Agent, you'll play a key role in creating exceptional guest experiences by:
Welcoming guests with warmth, energy, and genuine hospitality
Managing guest check-ins and check-outs efficiently
Answering questions and providing local recommendations
Assisting guests with reservations and future bookings
Posting charges and processing guest transactions accurately
Resolving guest concerns with professionalism and care
Communicating with housekeeping, maintenance, and other departments to ensure a seamless stay
Answering phones and responding to guest inquiries
Following resort policies, procedures, and safety standards
Helping with other projects that contribute to an outstanding guest experience
What We're Looking For
Friendly, outgoing personality
Excellent communication and customer service skills
Positive attitude and team-first mindset
Ability to multitask in a fast-paced environment
Hospitality, hotel, resort, or customer service experience preferred
Why You'll Love Working Here
Work in a beautiful outdoor setting surrounded by nature
Minutes from Santa Barbara beaches and wine country
Join a supportive and passionate team
Opportunities for growth and development
Be part of creating unforgettable vacations for guests from around the world
If you're ready to bring your hospitality skills to one of California's most unique resort destinations, apply today and start your next adventure at El Capitan Canyon Resort!
Requirements:
Benefits:
EOE
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
Hourly Rate: $22.00