We are seeking a dedicated, courteous, Front Office Administrator to serve as the first point of contact, brand ambassador, and front-of-house professional for our office. This person will oversee the daily operations of our front desk/business and reception area. The ideal candidate a strong background in daily deposit balancing, customer service, interpersonal relations, and computer skills.Responsibilities:- Manage all aspects of the front office operations including patient check-in/out, appointments, and inquiries.- Supervise front desk staff and administrative employee processes.- Provide training and support for administrative tasks as needed.- Ensure exceptional patient services are provided at all times.- Handle patient concerns and resolve issues promptly to ensure patient satisfaction.- Maintain the schedule and guide the schedule so that we have the smoothest running day possible.- Collect payments, post payments and close out the end the day in billing and accounting processes.- Utilize phone systems efficiently to handle incoming calls and messages.- Coordinate with housekeeping and maintenance.Requirements:- Courteous front desk office personnel to serve as the first point of contact for patients- Should have at least 1-2 years experience.- Excellent customer service and communication skills.- Proficiency in using front desk software.- Learns new software quickly.- Strong organizational and multitasking abilities.- Knowledge of deposit and balancing end of day for close out- Maintains office equipmentJob Type: Full-timeBenefits:Dental insuranceEmployee discountFree parkingHealth insurancePaid time offProfessional development assistanceRetirement planVision insuranceSchedule:10 hour shiftDay shiftNo weekends
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