Front Of The House Manager

Redwood Smoke Shack

  • Norfolk, Virginia
  • 3 days ago

    Highlights

    We’re looking for an experienced Front of House Manager who can: Lead a team with confidence (not ego). If you’ve run a dining room before — and actually owned it — we want to talk.

    Numbers & Facts

    LocationNorfolk, Virginia

    Description

    WE’RE EXPANDING.

    FRONT OF HOUSE MANAGER WANTED.

    For a New Redwood Smoke Shack Location in Virginia

    And we need someone who can run the front like it.

    We’re growing. New location. Bigger vision. Same standards.

    We’re looking for an experienced Front of House Manager who can:

    • Lead a team with confidence (not ego)
    • Run high-volume shifts without losing hospitality
    • Drive sales, PPA & labor like a business owner
    • Keep standards tight — food, service, cleanliness, culture
    • Build a team that people want to work with

    What You’ll Be Responsible For

    Daily Operations

    • Oversee all FOH shifts. Responsible for every aspect of everyday supervision
    • Ensure smooth service during peak volume
    • Maintain Redwood hospitality standards
    • Resolve guest concerns professionally & fast

    Leadership

    • Train & develop FOH team members
    • Hold team accountable to performance standards
    • Create a positive but disciplined work environment
    • Set the tone every single shift
    • Take care of stock, staff, and sales management

    Business Performance

    • Labor control & scheduling
    • Increasing average check & upselling culture
    • Managing online reviews & guest experience
    • Hitting revenue targets
    • Inventory & food ordering

    What We’re Looking For

    • 2+ years restaurant management experience
    • High-volume fast casual or BBQ experience preferred
    • Strong leadership presence
    • Detail-oriented & reliable
    • Organized & numbers-driven
    • Can handle pressure without panic
    • Understands that hospitality is not optional
    • Confidence
    • Resourcefulness
    • Organizational skills
    • Teamworking skills
    • Verbal communication skills
    • Problem-solving skills
    • Executive skills

    If you’ve run a dining room before — and actually owned it — we want to talk.


    Compensation & Growth

    • Competitive salary (based on experience)
    • Performance bonuses
    • Real growth opportunity with expansion
    • Be part of building a new store from the ground up

    This is not a babysitting position.

    This is a leadership role.

    Work schedule

    • Weekend availability
    • 10 hour shift
    • Day shift
    • Night shift
    • 8 hour shift

    Supplemental pay

    • Bonus pay

    Benefits

    • Paid time off
    • 401(k)
    • 401(k) matching
    • Employee discount
    • Paid training

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