Chick-fil-A logo

Front of House Team Member - Server

Chick-fil-A

  • Houston, Texas
  • 16 days ago

    Highlights

    Practice Core 4 (eye contact, smile, enthusiastic tone, personal connection) and deliver 2nd Mile Service — refreshing drinks, table touch-ins, 2-bite checks, assisting families, clearing trays, and upselling. We’re looking for a Server who delivers a five-star guest experience by combining Chick-fil-A’s signature hospitality with the excellence of restaurant-level service.

    Numbers & Facts

    LocationHouston, Texas

    Description

    About the Role

    We’re looking for a Server who delivers a five-star guest experience by combining Chick-fil-A’s signature hospitality with the excellence of restaurant-level service. This role is about creating meaningful guest moments — balancing speed and precision with warmth, attentiveness, and professionalism.

    Mission

    Deliver a five-star guest experience by blending Chick-fil-A’s Core 4 behaviors with attentive, elevated service.

    What You’ll Do

    • Take guest orders in the dining room and drive-thru with speed, accuracy, and genuine care.
    • Practice Core 4 (eye contact, smile, enthusiastic tone, personal connection) and deliver 2nd Mile Service — refreshing drinks, table touch-ins, 2-bite checks, assisting families, clearing trays, and upselling.
    • Anticipate guest needs and provide personalized, professional service that feels intentional.
    • Communicate clearly with the Expo and kitchen teams to ensure order accuracy and seamless execution.
    • Maintain professional appearance, posture, and attentiveness in line with the Chick-fil-A Style Guide.

    What We Expect

    • Every guest should feel personally cared for and valued.
    • Provide hospitality that is fast, accurate, and elevated.
    • Consistently uphold Chick-fil-A’s standards of excellence and professionalism.
    • Lead with a heart to serve, not just to deliver food.

    Who You Are

    • Outgoing, detail-oriented, and passionate about hospitality.
    • Thrives in a fast-paced, guest-centered environment.
    • Communicates clearly and works well with others.
    • Takes pride in delivering excellence in every interaction.

    Why You’ll Love Working Here

    • Competitive pay and opportunities for growth.
    • Sundays off.
    • Supportive, high-performance team culture.
    • A chance to be part of something bigger — serving with purpose, excellence, and heart.

    Work schedule

    • Day shift
    • Night shift
    • Weekend availability

    Benefits

    • Flexible schedule
    • Employee discount
    • Paid training
    • Referral program

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