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Front of House Shift Leader

Chick-fil-A

  • Miami Lakes, Florida
  • 9 days ago

    Highlights

    Front of House Leaders play a vital role in ensuring excellent guest experiences, coaching team members, and maintaining a positive and productive environment. Great Work Environment : Chick-fil-A team members are highly valued, and our high retention rate is proof that people enjoy working here.

    Numbers & Facts

    LocationMiami Lakes, Florida

    Description

    Front of House Leader

    Tuition benefits for team members who work more than 25 hours per week.

    At Chick-fil-A, we are always keeping an eye out for leaders who are friendly, enthusiastic, and who genuinely enjoy serving and leading others. Front of House Leaders play a vital role in ensuring excellent guest experiences, coaching team members, and maintaining a positive and productive environment. This leadership role is a stepping-stone to a successful career in business and management.

    We also offer many other great benefits such as:



    • A fun and engaging work environment where you can positively influence others.



    • Flexible schedules, with all restaurants closed on Sundays.



    • Learn first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.



    • Leadership opportunities to gain real-world management experience to help you reach your professional goals.



    • Competitive pay and growth opportunities.


    Responsibilities

    We are looking for leaders who exhibit the following qualities:



    • Consistency and Reliability



    • Strong Leadership Skills



    • Cheerful and Positive Attitude



    • Values Teamwork



    • Passion for Serving and Helping Others


    As a Front of House Leader, you will be expected to:



    • Lead and develop team members through training, coaching, and feedback.



    • Ensure excellent customer service by modeling hospitality and resolving guest concerns.



    • Support and uphold the restaurant’s vision and values.



    • Maintain operational excellence by overseeing daily shifts, delegating tasks, and ensuring food safety and cleanliness standards.



    • Effectively communicate with team members, managers, and guests.



    • Multitask efficiently in a fast-paced environment while maintaining accuracy and quality.


    Requirements

    Applicants must be able to:



    • Lead by example with a positive and professional attitude.



    • Smile, create eye contact, and connect emotionally with guests.



    • Stand and work on their feet for several hours at a time.



    • Motivate and encourage team members to achieve goals.



    • Prior leadership or supervisory experience preferred but not required.


    Why Work at Chick-fil-A?

    A leadership role at Chick-fil-A is more than just a job—it’s an opportunity to grow personally and professionally.



    • Flexible Hours: We understand commitments to family, school, and community, and will work to create a balanced schedule.



    • Closed Sundays: A guaranteed day off each week to rest and spend with family or friends.



    • Great Work Environment: Chick-fil-A team members are highly valued, and our high retention rate is proof that people enjoy working here.



    • No Experience Necessary: We provide comprehensive training and ongoing leadership development.


    Work schedule

    • Weekend availability
    • 8 hour shift
    • Night shift

    Benefits

    • Flexible schedule
    • 401(k)
    • Employee discount

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