Front of House Shift Lead / Assistant Manager (Counter, To-Go & Packing), Dunwoody

Preferred: 1 year or more leading or training a team in a restaurant, cafe, retail or catering setting; cashier or Toast experience; Chinese or Spanish language skills are a plus but not required (job-related, customer communication). From our highly efficient 800-square-foot kitchen in the Dunwoody area, our team produces hundreds of freshly prepared meals each hour to serve offices, medical centers, schools, and community organizations across Metro Atlanta.

Location: Dunwoody, GA, 4957 Winters Chapel Rd, Suite B, 30360. We hire within about a 40-minute drive (no traffic).

Job type: Full time (W-2). Shifts: a mix of lunch (about 10 AM to 3 PM), dinner and weekends; weekly schedule posted in advance.

Pay: $17 to $20 per hour depending on experience (W-2). Overtime is paid at 1.5x after 40 hours in a week.

About the job

You lead the front of the house on your shift. You run the counter, to-go and catering packing team, keep orders accurate and on time, and are the first person to handle a customer or driver problem. This is a hands-on lead role: you work the counter and the pack line alongside the team and answer to the owner.

What you'll do

• Lead each shift: assign counter, phone and packing stations, and keep the lunch and dinner rush moving.
• Check that every to-go and catering order is correct, hot, labeled and on time before it goes to the customer or driver.
• Fix customer and delivery problems (wrong or missing items, late orders) and decide when to remedy and when to call the owner.
• Train new team members on the POS (we use Toast), order accuracy and packing standards.
• Open or close the front of house: cash drawer, counts, cleaning checklist, restocking.
• Keep the counter, drink and pickup areas clean and follow food-safety rules.
• Pass along schedule needs, call-outs and supply shortages to the owner.

Required

• Available for lunch, dinner and weekend shifts as scheduled, including the lunch rush.
• Able to work as a lead on shift and direct a small team of 2 to 5 people.
• Comfortable learning a POS and phone ordering (Toast training provided).
• Able to stand for a full shift and lift up to 30 lb.
• Reliable transportation; live within about a 40-minute drive of Dunwoody.
• Legally authorized to work in the US.

Preferred: 1 year or more leading or training a team in a restaurant, cafe, retail or catering setting; cashier or Toast experience; Chinese or Spanish language skills are a plus but not required (job-related, customer communication). Entry-level managers who have led a team in any setting are welcome.

What we offer: employee meal discount; paid training; weekly schedule posted in advance; room to grow as the catering business grows.

How to apply: Answer all 5 questions. Questions marked required (work authorization and availability) must be Yes or the application can't move forward. Questions: 678-379-1717.

General Tso’s Restaurant & Catering is an Atlanta-based Chinese-American kitchen built for speed, reliability, and large-scale corporate meals. From our highly efficient 800-square-foot kitchen in the Dunwoody area, our team produces hundreds of freshly prepared meals each hour to serve offices, medical centers, schools, and community organizations across Metro Atlanta.
We specialize in dependable catering, takeout, and delivery of Chinese-American favorites such as General Tso’s Chicken, sesame chicken, fried rice, and lo mein, prepared daily with consistent quality and streamlined service. Our modern ordering systems, dedicated delivery operations, and focus on efficiency allow organizations to receive fresh meals quickly and reliably.
Whether it’s a quick lunch pickup, a large office catering order, or recurring corporate meal service, General Tso’s is designed to make ordering simple, fast, and dependable.

Salary

$17.00 - $20.00 per hour

Benefits

Flexible schedule, Referral program, Employee discount, Paid training

Job Type

Full time

Schedule

8 hour shift, 10 hour shift, Weekend availability, Holidays, Day shift