Front of House Operations Manager — Grand Reopening Opportunity
Chick-fil-A Rivers Avenue is entering an exciting new chapter, and we are seeking a high-capacity Front of House Operations Manager to help lead our grand reopening.
This is more than an operations role. You will be a key leader in shaping the systems, culture, and guest experience of a renewed Chick-fil-A Rivers Avenue. We are building a leadership team that brings urgency, strong business judgment, genuine care for people, and a commitment to excellence every shift.
Our mission is simple:
Remarkable People impacting Remarkable People.
As an Operations Manager, you will serve as a Leader on Duty, lead the business and our people, and own specific projects or programs that strengthen the restaurant. This is a full-time role; only candidates with open availability will be considered.
How You’ll Make a Difference:
• Lead shifts with clarity, urgency, and an exceptional guest-first mindset
• Deliver the Core 4: create eye contact, share a smile, speak with a friendly tone, and always say “My Pleasure”
• Oversee FOH execution, ensuring speed of service, order accuracy, cleanliness, and hospitality standards
• Manage cash-handling procedures, security practices, and compliance
• Keep the restaurant in like-new condition through equipment and facilities awareness
• Drive a balanced profit approach through intentional focus on labor, food costs, and operational performance
• Monitor Operational Excellence Customer Experience Monitor performance and take action to improve results
• Coach and develop Team Members and Team Leaders through clear, constructive feedback
• Build the leadership pipeline by recognizing and developing high-potential talent
• Strengthen culture, morale, accountability, and communication across the team
• Help execute a successful grand reopening and sustain the high standards that follow
What We’re Looking For:
• Strong business acumen and proven leadership ability
• Sound judgment, problem-solving skills, and comfort making quick decisions
• Ability to set clear goals and motivate a team to achieve them
• Experience thriving in a fast-paced, high-volume environment
• Availability to work opening and closing shifts, at least 40 hours per week, and store operating hours
• Ability to independently own an area of the business and deliver meaningful results
• A passion for developing people of varied ages and skill levels
• Valid state-issued driver’s license
• Ability to lift or carry up to 50 lbs
• Eligibility to work in the United States
What We Offer:
• Full-time leadership opportunity with flexible scheduling and Sundays off
• Meaningful growth toward higher levels of restaurant leadership
• Health, dental, vision, life insurance, PTO, and retirement benefits for eligible team members
• Paid training, employee meal benefits, and discounts
• Scholarship opportunities and team events
If you are ready to lead with purpose, build a remarkable guest experience, and help shape the grand reopening and next chapter of Chick-fil-A Rivers Avenue, apply today.
Work schedule
- Monday to Friday
- Weekend availability
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- 401(k) matching
- Employee discount
- Paid training