Front of house manager

Crawford's

  • Sioux Falls, South Dakota
  • 30+ days ago

    Highlights

    This role is perfect for a leader who can run a polished floor, build a strong team culture, and deliver consistent hospitality every single shift. We’re opening the doors to a new concept and looking for a Front of House Manager who thrives in a fast-paced, guest-first environment.

    Numbers & Facts

    LocationSioux Falls, South Dakota

    Description

    NOW HIRING: Front of House Manager
    Sioux Falls, SD
    Full-Time | Nights/Weekends Required

    We’re opening the doors to a new concept and looking for a Front of House Manager who thrives in a fast-paced, guest-first environment. This role is perfect for a leader who can run a polished floor, build a strong team culture, and deliver consistent hospitality every single shift.

    What You’ll Do

    • Lead daily FOH operations including service flow, reservations, and guest experience
    • Train, coach, and develop servers, bartenders, hosts, and support staff
    • Maintain high standards for hospitality, professionalism, and cleanliness
    • Ensure smooth communication between FOH and BOH to keep service tight
    • Handle guest recovery with confidence and care
    • Assist with scheduling, labor management, and shift execution
    • Support hiring, onboarding, and ongoing training systems
    • Monitor sidework, opening/closing procedures, and service readiness
    • Help drive sales through upselling, feature knowledge, and team motivation

    What We’re Looking For

    • 2+ years of FOH management experience (high-volume preferred)
    • Strong leadership skills with a calm, solution-focused mindset
    • Ability to hold standards while building a positive team culture
    • Great communication and conflict-resolution skills
    • Strong understanding of service steps, cocktails/beer/wine knowledge a plus
    • Organized, reliable, and comfortable leading from the floor
    • Ability to work nights, weekends, and peak business periods

    What We Offer

    • Competitive pay based on experience
    • Growth opportunity with a new concept from day one
    • A leadership team that values standards, teamwork, and hospitality
    • Staff meals/discounts (if applicable)
    • Performance-based growth opportunities

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