Front of House Manager

Mad Mex

  • Pittsburgh, PA
  • Today

    Highlights

    Working in our award-winning restaurants offers you a great job and competitive earnings, plus the following benefits: 50% Employee Discount : 50% off the entire check for you and a guest at ANY big Burrito Restaurant Group location. Our managers are positive leaders with top notch communication skills to effectively motivate employees and ensure excellent customer service and efficient restaurant operations.

    Numbers & Facts

    LocationPittsburgh, PA

    Description

    Working in our award-winning restaurants offers you a great job and competitive earnings, plus the following benefits:

    • 50% Employee Discount: 50% off the entire check for you and a guest at ANY big Burrito Restaurant Group location.
    • Paid Time Off: Full-time managers accrue 10 days of vacation and 5 sick days per year.
    • Health Insurance: Medical, Vision and Dental benefits are available to full-time employees as well as the option to enroll in Aflac supplemental insurance.
    • Holiday Closures: All restaurants are closed on Thanksgiving Day, Christmas Eve, and Christmas Day (with possible additional holiday closures).
    • Free Shift Meal
    • 401(k) Retirement Plan with Employer Match
    • Discounted Pet Insurance

    Our managers are positive leaders with top notch communication skills to effectively motivate employees and ensure excellent customer service and efficient restaurant operations. 

    • The Front of House Manager assists the General Manager in overseeing restaurant operations. 
    • The Front of House Manager oversees the training and development of staff while maintaining an inclusive work environment. 
    • The Front of House Manager achieves stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. 
    • The Front of House Manager may have a specific focus on managing the beverage program, managing employees, and/or restaurant event planning.

    Required skills and qualifications to be a Front of House Manager with Mad Mex Shadyside:

    • Must be at least 21 years old
    • Able to pass a background screening
    • 1 year of restaurant management experience
    • An above-average knowledge of beer, spirits, and wine
    • Exceptional customer service skills
    • Excellent basic math skills and the ability to operate a cash register or POS system
    • Able to communicate clearly and effectively with others

    Physical requirements for Front of House Manager with Mad Mex Shadyside:

    • Able to work in a standing position for long periods of time (up to 9 hours)
    • Able to reach, bend, stoop, and  lift up to 50 pounds

    Mad Mex is more than burritos and guacamole (although we love both!). It’s a fun, casual place with legendary customer service and our take on what we call “funky fresh Cal-Mex” – which means serving the freshest food with the biggest flavors.

    Benefits

    Bonus pay, Paid time off, Health insurance, Dental insurance, Vision insurance, 401(k), 401(k) matching, Employee discount, Other

    Job Type

    Full time

    Schedule

    Monday to Friday, Weekend availability

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