FRONT OF HOUSE MANAGER

Compass Group

New York, NY

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JOB DETAILS

SALARY

$78,000–$80,000 Per Year

SKILLS

Cash Management, Catering Services, Coaching, Communication Skills, Corporate Policies, Customer Experience, Customer Support/Service, Disability Insurance, Employee Assistance Plan, Federal Laws and Regulations, Flexible Spending Accounts, Food Presentation, Food Safety, Insurance, Interpersonal Skills, Leadership, Life Insurance, Lift/Move 25 Pounds, Maintain Compliance, Operational Support, Operations, Organizational Skills, Performance Management, Point of Sale (POS) Systems, Restaurant, Retail Merchandising, Retail Operations, Retirement Plan, Sanitation, State Laws and Regulations, Team Lead/Manager

LOCATION

New York, NY

POSTED

Today

Salary: $78000 - $80000 / yer

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them.It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.

Job Summary

We are seeking an energetic, service-driven Front of House Manager to lead daily operations in a high-volume corporate dining environment. This role is ideal for a hospitality professional who enjoys engaging with guests, leading teams, and creating an exceptional customer experience.

As the face of the operation, the Front of House Manager will oversee guest service, café presentation, retail operations, and front-line team performance. This is a hands-on leadership role requiring visibility on the floor and active engagement with guests and staff throughout the day.

Key Responsibilities

Lead and coach front-of-house team members to deliver exceptional hospitality.
Serve as the primary point of contact for guests, clients, and visitors.
Maintain a welcoming, clean, and professional dining environment.
Monitor service standards, food presentation, and overall guest satisfaction.
Manage daily cash handling, POS operations, and retail merchandising.
Coordinate with culinary and catering teams to ensure seamless service execution.
Support staffing, scheduling, training, and performance management.
Address guest concerns promptly and professionally.
Ensure compliance with company policies, food safety, and sanitation standards.

Qualifications

Minimum 2-3 years of leadership experience in hospitality, foodservice, catering, restaurant, hotel, or corporate dining operations.
Strong customer service and interpersonal skills.
Professional appearance and confident presence.
Ability to lead by example and motivate a diverse team.
Comfortable working in a fast-paced, high-volume environment.
Strong organizational and communication skills.
Experience with POS systems and cash management preferred.

Physical Requirements

Must be able to remain on your feet for approximately 70% of each shift.
Ability to walk the dining space regularly, interact with guests, and support service operations as needed.
Ability to lift up to 25 pounds occasionally.

What We're Looking For

A hospitality-minded leader who enjoys being visible, building relationships, and creating memorable guest experiences. This is not a desk position-the successful candidate will be actively engaged on the floor, leading the team and serving as the face of the business every day.

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Flik Hospitality are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Req ID: 1539773

Flik Hospitality Group

JEANNE M LANE

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FRONT OF HOUSE MANAGER

Compass Group

New York, NY

About the Company

Compass Group

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